Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charbel Hanna

Kansas City

Summary

Highly motivated Learning Ambassador at Amazon, recently promoted after ranking #1 in productivity for over two

months, and being consistently recognized as a top performer. Specializes in leadership, creating a positive, efficient

learning environment that fosters continuous improvement. Skilled in time management, problem-solving, and optimizing

warehouse processes to meet performance metrics, while promoting a culture of teamwork and excellence.

Overview

7
7
years of professional experience

Work History

Learning Trainer

Amazon
05.2025 - Current
  • Conducted training sessions for onboarding, hit transfers and retrains for up to 10 people at a time, utilizing various teaching methods such as lectures, group activities, individual coaching, and hands-on instruction.
  • Cross-trained and certified in all major paths including Stow, Pick, Receive, Pack, Shipdock, OP and tugger; trained in TDR and consistently leveraged this broad knowledge to support and train associates across department , enhancing overall process flow and team flexibility.
  • As a Learning trainer; specialized in stow while supporting cross-training in other critical paths; coached associates in best practices, safety, and quality standards-demonstrating leadership and operational insights essential for a stow PA.

Learning Ambassador

Amazon
03.2025 - 05.2025
  • Recently promoted to Learning Ambassador after ranking #1 in productivity for over two months, and being recognized as one of the top performers in quality.
  • Built a strong reputation by earning trust from peers and supervisors, leading by example in productivity and performance.
  • Assisted in onboarding and training new associates, and provided guidance in operational procedures.
  • Helped create a positive learning environment, fostering a culture of efficiency, and continuous improvement.

Stow Associate

Amazon
12.2024 - 03.2025
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Contributed to improving productivity through efficient stowing practices, supporting overall warehouse performance.
  • Consistently met or exceeded performance metrics.
  • Insisted on the highest standards by maintaining a focus on accuracy and efficiency, ensuring high-quality results in every stow

Shipdock Associate

Amazon
08.2024 - 12.2024
  • Started as a seasonal associate on the ship dock, ensuring efficient package movement, and maintaining organized workflows.
  • Demonstrated strong time management skills to meet tight deadlines, and ensure timely order processing.
  • Demonstrated excellent attention to detail and teamwork, helping ensure smooth dock operations.
  • Maintained a learn and be curious mindset by consistently seeking to improve processes and staying informed about the best practices

Restaurant Manager

Amazon
07.2023 - 12.2024
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Trained new employees to perform duties.
  • Utilized problem-solving skills to address operational challenges, improve efficiency, and enhance the overall dining experience.
  • Demonstrated a customer-obsessed mindset, ensuring guests received top-tier service, and a memorable experience.

Engineer Lieutenant

Lebanese Army
08.2018 - 06.2023
  • Specialized in mine clearing and land safety operations, ensuring secure environments for personnel and civilians.
  • Always thought big, executing construction and infrastructure projects, overseeing logistics, resource management, and workforce coordination.
  • Applied leadership in high-pressure environments, directing operations, and ensuring mission success.
  • Trained teams on safety procedures, risk assessment, and emergency response in hazardous conditions.

Education

Associate of Applied Science - Nursing

Johnson County Community College
Overland Park, KS
05-2028

MBA - Business Management

American University of Science And Technology
Beirut, Lebanon
06-2026

Diploma - Combat Engineering

United States Army Engineer School
Fort Leonard Wood, MO
06-2023

High School Diploma -

Antonine School
Beirut, Lebanon
06-2017

Skills

  • Team Motivation
  • Time Management
  • Customer Service
  • Problem Solving
  • Decision Making
  • MS Word, Excel, and Outlook
  • Training and Development
  • Team Leadership
  • Safety Enforcement

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
French
Native or Bilingual

Timeline

Learning Trainer

Amazon
05.2025 - Current

Learning Ambassador

Amazon
03.2025 - 05.2025

Stow Associate

Amazon
12.2024 - 03.2025

Shipdock Associate

Amazon
08.2024 - 12.2024

Restaurant Manager

Amazon
07.2023 - 12.2024

Engineer Lieutenant

Lebanese Army
08.2018 - 06.2023

Associate of Applied Science - Nursing

Johnson County Community College

MBA - Business Management

American University of Science And Technology

Diploma - Combat Engineering

United States Army Engineer School

High School Diploma -

Antonine School

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Charbel Hanna