Charbel Hanna
Kansas City
Summary
Highly motivated Learning Ambassador at Amazon, recently promoted after ranking #1 in productivity for over two months, and being consistently recognized as a top performer. Specializes in leadership, creating a positive, efficient learning environment that fosters continuous improvement. Skilled in time management, problem-solving, and optimizing warehouse processes to meet performance metrics, while promoting a culture of teamwork and excellence.
Overview
7
7
years of professional experience
Work History
Learning Ambassador
Amazon
Edgerton
03.2025 - Current
- Recently promoted to Learning Ambassador after ranking #1 in productivity for over two months, and being recognized as one of the top performers in quality.
- Assists in onboarding and training new associates, and provides guidance in operational procedures.
- Helps create a positive learning environment, fostering a culture of efficiency, and continuous improvement.
Stow Associate
Amazon
Edgerton
12.2024 - Current
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Contributed to improving productivity through efficient stowing practices, supporting overall warehouse performance.
- Consistently met or exceeded performance metrics for stowing efficiency and accuracy.
Ship Dock Associate
Amazon
Republic
08.2024 - 12.2025
- Started as a seasonal associate on the ship dock, ensuring efficient package movement, and maintaining organized workflows.
- Demonstrated strong time management skills to meet tight deadlines, and ensure timely order processing.
- Demonstrated excellent attention to detail and teamwork, helping ensure smooth dock operations.
Restaurant Manager
That Lebanese Place Restaurant
Springfield
07.2023 - 11.2024
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained new employees to perform duties.
- Utilized problem-solving skills to address operational challenges, improve efficiency, and enhance the overall dining experience.
- Demonstrated a customer-obsessed mindset, ensuring guests received top-tier service, and a memorable experience.
Engineer Lieutenant
Lebanese Army
Beirut
08.2018 - 06.2023
- Specialized in mine clearing and land safety operations, ensuring secure environments for personnel and civilians.
- Executed construction and infrastructure projects, overseeing logistics, resource management, and workforce coordination.
- Applied leadership in high-pressure environments, directing operations, and ensuring mission success.
- Trained teams on safety procedures, risk assessment, and emergency response in hazardous conditions.
Education
Associate of Applied Science - Nursing
Johnson County Community College
Overland Park, KS01-2029
MBA - Business Management
American University of Science And Technology
Beirut, Lebanon01-2026
Diploma - Combat Engineer
United States Engineer Army School
Fort Leonard Wood, MO06-2023
Bachelor of Science - Engineering in Military Science
Military Academy
Lebanon08-2020
High School Diploma -
Antonine School
Lebanon06-2017
Skills
- Team motivation
- Time management
- Customer service
- Problem solving and decision making
- MS word, excel, and outlook
- Training and development
- Team leadership
- Safety enforcement
Affiliations
- Volunteer - Cherith Brook Catholic Church
- Participation in team sports- Soccer team
Languages
English
Professional
Arabic
Professional
French
Professional
References
References available upon request.
Timeline
Learning Ambassador
Amazon
03.2025 - Current
Stow Associate
Amazon
12.2024 - Current
Ship Dock Associate
Amazon
08.2024 - 12.2025
Restaurant Manager
That Lebanese Place Restaurant
07.2023 - 11.2024
Engineer Lieutenant
Lebanese Army
08.2018 - 06.2023
Associate of Applied Science - Nursing
Johnson County Community College
MBA - Business Management
American University of Science And Technology
Diploma - Combat Engineer
United States Engineer Army School
Bachelor of Science - Engineering in Military Science
Military Academy
High School Diploma -
Antonine School
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