Chantel Noshirwani
Independence
Summary
Dynamic manager with a proven track record at AT&T, excelling in customer service and team leadership. Enhanced employee morale and retention through strategic recognition programs, while achieving departmental goals and controlling costs. Skilled in decision-making and relationship building, fostering a productive and engaged work environment.
Overview
24
24
years of professional experience
Work History
Manager
AT&T
02.1999 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
No Degree - Business
Blue River Community College
Independence, MOSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Goal setting
- Relationship building
- Work prioritization
- Positive attitude
- Adaptability and flexibility
- Multitasking
- Organizational skills
Accomplishments
- Supervised team of 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Manager
AT&T
02.1999 - 07.2023
No Degree - Business
Blue River Community College
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