Chantel Mogollon
Kansas City
Summary
Proficient in hardware diagnostics and test equipment operation, consistently delivering reliable solutions in electronic systems. Committed to implementing preventive maintenance schedules that enhance operational efficiency and support engineering objectives.
Overview
12
12
years of professional experience
Work History
Electronics Technician
US Navy
Norfolk, VA
05.2021 - 04.2026
- Diagnosed and repaired electronic systems and equipment, ensuring operational readiness.
- Conducted routine maintenance on naval communication devices, enhancing reliability and performance.
- Collaborated with engineering teams to troubleshoot complex electronic failures efficiently.
- Implemented preventive maintenance schedules, reducing equipment downtime significantly.
Accounts Receivable Clerk
Black Pest Prevention
Charlotte, NC
08.2019 - 04.2021
- Processed and recorded customer payments accurately in accounting software.
- Managed customer account inquiries, resolving discrepancies efficiently.
- Reconciled daily cash receipts with bank statements to ensure accuracy.
- Collaborated with cross-functional teams to streamline invoicing processes.
Customer Relations Specialist
Walt Disney World Resort
Orlando, FL
04.2017 - 08.2019
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Resolved customer inquiries and complaints, ensuring timely and effective solutions.
- Facilitated training sessions for new staff, promoting knowledge sharing and efficiency.
- Developed communication strategies, improving interactions with diverse guest populations.
Sales Associate
Sprint
Martinsburg, WV
02.2014 - 03.2017
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted customers in selecting products, providing tailored recommendations to enhance satisfaction.
- Maintained knowledge of current promotions, ensuring effective communication with customers regarding offerings.
- Trained new sales associates on product features and customer engagement techniques to improve team performance.
Education
Nursing
Old Dominion University
Norfolk, VA05.2028
Skills
- Soldering and wiring
- Troubleshooting
- Digital electronics
- Electromechanical assembly
- Hardware diagnostics
- Test equipment operation
Timeline
Electronics Technician
US Navy
05.2021 - 04.2026
Accounts Receivable Clerk
Black Pest Prevention
08.2019 - 04.2021
Customer Relations Specialist
Walt Disney World Resort
04.2017 - 08.2019
Sales Associate
Sprint
02.2014 - 03.2017
Nursing
Old Dominion University