Chans Dykes

• Lead and create the full recruitment cycle, including sourcing, screening, interviewing, and hiring candidates for all positions.
• Partner with hiring managers to develop job descriptions, identify key qualifications, and ensure alignment on hiring needs.
• Manage the requisition approval process across PAC International, ensuring proper authorization and alignment with organizational needs before new positions are posted.
• Develop and execute recruitment strategies to attract a diverse pool of qualified talent.
• Build and maintain relationships with universities, job boards, and external recruiting agencies.
• Conduct talent pipeline management and succession planning.
• Develop comprehensive and persuasive business proposals aimed at acquiring new Purchase Orders (POs) from prospective clients. These proposals should align with the company's objectives and demonstrate a clear value proposition.
• Oversee the entire onboarding process to ensure a smooth transition for new hires including coordination of necessary training and setting up access to tools and systems.
• Manage new employee documentation, including contracts, offer letters, tax forms, and other compliance-related materials.
• Develop and maintain an offboarding process, including conducting exit interviews, collecting feedback, and ensuring timely removal of system access.
• Develop, negotiate, and maintain Independent Contractor Agreements (ICAs).
• Ensure compliance with relevant employment and labor laws.
• Monitor contractor performance and engagement, renewing or terminating contracts as necessary.
• Conduct regular market and internal compensation analysis to ensure competitive salary offerings.
• Develop and manage job leveling frameworks and compensation bands to ensure internal equity and growth opportunities.
• Partner with department heads to review compensation packages, bonuses, and other benefits.
• Serve as the HRIS (Human Resources Information System) administrator and ATS Administrator, ensuring data accuracy and system optimization.
• Manage employee data, including new hires, terminations, promotions, and role changes within the HRIS.
• Generate reports on key HR metrics such as turnover rates, headcount, compensation analysis, and diversity data.

Provide training and support to employees and managers on using the HRIS.

• Partnered with executive leadership to develop a vision and mission that aligned with the company's long-term goals
• Utilized an applicant tracking system (ATS) to manage candidate communication and ensure compliance with all applicable regulations
• Developed and maintained relationships with potential candidates through networking and outreach
• Conducted reference checks to ensure candidate qualifications and experiences
• Developed and maintained relationships with universities, career centers and professional organizations to increase candidate pipelines
• Collaborated with clients to understand their hiring needs and ensure they are met
• Advertising vacancies on all major job posting sites, and on our social media platforms
• Reviews hiring and succession plans and compensation packages
• Identify and evaluate potential sales leads through networking and online research
• Plan and execute sales strategies to achieve revenue targets

• Coordinated the onboarding process for all new hires, including setting up their accounts and training
• Utilized an applicant tracking system (ATS) to manage candidate communication and ensure compliance with all applicable regulations
• Identified and recruited top talent for key positions, resulting in a 65% increase in employee retention
• Developed and maintained relationships with potential candidates through networking and outreach
• Developed and maintained employer branding initiatives to increase awareness of the organization
• Developed policies and procedures that increased consistency and compliance with labor laws while also reducing costs
• Collaborated with business leaders to identify staffing needs and develop strategies to attract and retain top talent
• Analyzed key metrics such as turnover, absenteeism, and engagement to identify potential issues and develop solutions
• Developed a comprehensive compensation and benefits strategy that improved employee satisfaction and reduced costs

• Submitted claims to insurance carriers for payment
• Verified patient insurance coverage and explained insurance billing procedures
• Processed insurance claims and handled insurance denials
• Drafted and managed project-related documents, such as contracts, leases, and insurance policies, to ensure compliance with legal requirements
• Verified insurance coverage and entered patient information and billing codes into the system
• Performed administrative duties such as scheduling appointments, billing, and insurance claims processing

• Served food and beverages promptly with focused attention to customer needs
• Worked with POS system to place orders, manage bills, and handle complimentary items
• Cultivated warm relationships with regular customers
• Maintained clean and organized dining areas to uphold restaurant hygiene standards
• Maintained computer and physical filing systems
• Created, maintained and updated filing systems for paper and electronic documents
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving

• Implemented marketing strategies to generate leads and increase sales revenue
• Planned meetings and trade shows by developing schedules, establishing contacts and coordinating mailing lists
• Collaborated with sales and marketing teams to coordinate promotional activities
• Created and maintained customer databases to facilitate customer segmentation
• Researched competitor marketing trends and prices using data analysis
• Contributed to team objectives in fast-paced environment

• Created and managed social media campaigns to increase brand engagement
• Devised content strategy to effectively engage target audiences
• Conducted market research to identify new opportunities and target markets
• Launched successful digital marketing campaigns that achieved goals for increased website traffic
• Helped customers navigate choices between services with support for questions such as terms, pricing, and availability
• Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution

• Partnered with executive leadership to develop a vision and mission that aligned with the company's long-term goals
• Utilized an applicant tracking system (ATS) to manage candidate communication and ensure compliance with all applicable regulations
• Developed and maintained relationships with potential candidates through networking and outreach
• Conducted reference checks to ensure candidate qualifications and experiences
• Developed and maintained relationships with universities, career centers and professional organizations to increase candidate pipelines
• Collaborated with clients to understand their hiring needs and ensure they are met
• Advertising vacancies on all major job posting sites, and on our social media platforms
• Reviews hiring and succession plans and compensation packages
• Identify and evaluate potential sales leads through networking and online research
• Plan and execute sales strategies to achieve revenue targets