Chandler Long
De Kalb
Summary
Dynamic and results-driven professional with a proven track record at Corby Place Senior Living, enhancing operational efficiency and patient care. Skilled in EHR Management and adept at fostering strong relationships, I excel in fast-paced environments, demonstrating a 25% increase in patient satisfaction through innovative care and effective team collaboration.
Overview
4
4
years of professional experience
Work History
Gastroenterology Technician
SJCOS
Saint Joseph
02.2023 - Current
- Provided support to physicians throughout the entire procedure.
- Prepared exam rooms for endoscopic procedures by stocking supplies and equipment.
- Adhered to safety standards set forth by the hospital at all times.
- Monitored patients during procedure to ensure safety.
- Managed specimen collection from gastrointestinal tract during examinations.
- Maintained inventory of supplies needed for endoscopic procedures in an organized manner.
- Ensured that all necessary paperwork was completed correctly prior to discharge of a patient from a Gastroenterology procedure.
- Reviewed patient's medical record prior to each procedure for accuracy and completeness of information.
Director of Sales and Marketing
Corby Place Senior Living
Saint Joseph
08.2021 - 07.2022
- Planned promotional events such as trade shows, conferences, webinars.
- Created and managed budgets for sales and marketing initiatives.
- Identified new markets and developed strategies to capture them.
- Coordinated with other departments such as finance or operations regarding project timelines or budget allocations.
- Generated leads through networking, cold calling, email campaigns.
- Developed creative content including brochures, videos, website copywriting.
- Managed relationships with vendors to ensure quality services at competitive rates.
- Monitored competitor activities and created strategies accordingly.
- Established and maintained consistent and vibrant corporate image through product lines, represented company at trade events and developed strategic relationships with key prospects.
- Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base.
Certified Nursing Assistant
Royal Comfort Service
Saint Joseph
2017 - 2021
- Provided ongoing compassionate patient care for each client.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Improved patient outlook and daily living through compassionate care.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Engaged with patient family and friends to provide courteous visit experience.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Delivered high level of care to every patient.
- Answered patient and family questions to educate on optimal treatment procedures.
- Comforted patients and provided each with reassurance and encouragement.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Protected and promoted patient rights and assisted individuals to achieve maximum independence.
Certified Nursing Assistant
The Willow
Wathena
2020 - 2021
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Conducted routine checks on standard patient vitals, including blood pressure, and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Documented activities and recorded information in EMR system.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Collected and documented vital signs to track current patient conditions.
- Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Certified Nursing Assistant
Wathena Healthcare and Rehabilitation Center
Wathena
2016 - 2017
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Delivered personal nursing assistance in pre- and post-operative situations.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Responded to bell or light signal calls to assist patients with needs.
- Collected and labeled specimens to prepare for delivery to laboratory.
- Played games with patients to boost mood, improve memory and provide light entertainment.
- Used hospital-approved devices and techniques to transport and lift patients.
Personal Care Assistant
Mosaic Life Care
Saint Joseph
2019 - 2020
- Provided ongoing compassionate patient care for each client.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Reported concerns to nurse supervisor to promote optimal care.
- Maintained network of connected caregivers to promote continuous professional development.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Tracked and reported clients' progress based on observations and conversations.
- Improved patient outlook and daily living through compassionate care.
Education
High School Diploma -
Riverside High School
Wathena, KS05.2017
Some College (No Degree) - Prenursing Studies
Highland Community College
Highland, KSSome College (No Degree) - Nursing
Hillyard Technical Center
Saint Joseph, MOSome College (No Degree) - Nursing
Metropolitan Community College - Kansas City
Kansas City, MOSkills
- Helping with medication
- Respiratory equipment training
- Collecting vital signs
- Documentation procedures expert
- Preparing meals
- Collecting specimens
- Patient relations
- Performing patient intakes
- Calm and level-headed under duress
- Grooming and bathing assistance
- Infection control procedures
- General housekeeping abilities
- Monitoring fluids
- Quick problem solver
- Medical terminology knowledge
- Understands medical procedures
- EHR Management
- Understands mobility assistance needs
- Valid Kansas driver's license
- Reliable transportation
- Assisting with personal grooming
- PPE use
- Troubleshooting
- Flexible
- Active listening
- Leadership
- Reliable and trustworthy
- Decision-making
- Relationship building
- Research proficiency
- AP style understanding
- Social media management
- Messaging and speechwriting
- Leadership messaging and speechwriting
- Basic math
- CPR certified
- Organization
- Friendly, positive attitude
- Working collaboratively
- Team building
- Collaboration
- First aid and safety
- Meal preparation
- Wound care
- Housekeeping
- Client satisfaction
- Social media
- First Aid/CPR
- Computer skills
- Strong work ethic
- Planning
- Work ethic
- Adobe Photoshop
- Digital Advertising
- Writing Skills
- Social Media Management
- Grammar skills
- Microsoft Office
- Creative
Education and Training
other,other,other,other
Timeline
Gastroenterology Technician
SJCOS
02.2023 - Current
Director of Sales and Marketing
Corby Place Senior Living
08.2021 - 07.2022
Certified Nursing Assistant
Royal Comfort Service
2017 - 2021
Certified Nursing Assistant
The Willow
2020 - 2021
Certified Nursing Assistant
Wathena Healthcare and Rehabilitation Center
2016 - 2017
Personal Care Assistant
Mosaic Life Care
2019 - 2020
High School Diploma -
Riverside High School
Some College (No Degree) - Prenursing Studies
Highland Community College
Some College (No Degree) - Nursing
Hillyard Technical Center
Some College (No Degree) - Nursing
Metropolitan Community College - Kansas City