Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chance Darling

Excelsior spings,Missouri

Summary

Dynamic business leader with a proven track record at Mad Hatters Waffles LLC, enhancing productivity through strategic planning and effective project management. Skilled in relationship building and operations management, I successfully negotiated supplier contracts and optimized resource allocation, driving growth and customer satisfaction while mentoring a dedicated team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Owner

Mad Hatters Waffles Llc
06.2023 - Current
  • Enhanced company productivity by streamlining processes and implementing efficient management strategies.
  • Spearheaded successful negotiations with suppliers, securing favorable contracts for the company''s benefit.
  • Identified and crafted persona-based messaging to plug into marketing execution engines.
  • Optimized resource allocation, reducing operational costs while maintaining high levels of efficiency.
  • Led a team of professionals to achieve project milestones on time and within budget constraints.
  • Mentored junior colleagues, contributing to the development of a skilled workforce focused on achieving organizational goals.
  • Addressed feedback promptly to boost overall customer satisfaction.

Co Partner

Sonic
04.2022 - 01.2025
  • Facilitated open communication channels between departments, fostering collaboration toward common objectives.
  • Collaborated effectively with cross-functional teams to resolve operational challenges and improve overall performance.
  • Developed strong partnerships with clients, resulting in long-term business relationships and increased profitability.
  • Worked with industry analysts and market research firms to gather insights and test messages to solve key partner challenges.
  • Played an instrumental role in shaping the company culture by advocating for diversity, inclusion, and employee well-being initiatives.
  • Conducted thorough competitor analysis to identify potential threats or opportunities for growth.
  • Launched innovative products that met customers'' needs while driving growth in market share.
  • Spearheaded successful negotiations with suppliers, securing favorable contracts for the company''s benefit.
  • Led a team of professionals to achieve project milestones on time and within budget constraints.
  • Drafted motions, petitions and waivers.

Education

Associate Of Business Administration - Business

Pennfoster
3133 West Frye Road, Suite 215, Chandler, AZ 85226

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Client service
  • Operations management
  • Business management
  • Business planning
  • Strategic planning
  • Staff hiring
  • Business development
  • Sales leadership
  • Administrative oversight
  • Sales management
  • Regulatory compliance
  • Labor relations
  • Human resources

Certification

Servsafe managers

Timeline

Owner

Mad Hatters Waffles Llc
06.2023 - Current

Co Partner

Sonic
04.2022 - 01.2025

Associate Of Business Administration - Business

Pennfoster

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Chance Darling