Chance Darling
Excelsior spings,Missouri
Summary
Dynamic business leader with a proven track record at Mad Hatters Waffles LLC, enhancing productivity through strategic planning and effective project management. Skilled in relationship building and operations management, I successfully negotiated supplier contracts and optimized resource allocation, driving growth and customer satisfaction while mentoring a dedicated team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Owner
Mad Hatters Waffles Llc
Excelsior Springs, MO
06.2023 - Current
- Enhanced company productivity by streamlining processes and implementing efficient management strategies.
- Spearheaded successful negotiations with suppliers, securing favorable contracts for the company''s benefit.
- Identified and crafted persona-based messaging to plug into marketing execution engines.
- Optimized resource allocation, reducing operational costs while maintaining high levels of efficiency.
- Led a team of professionals to achieve project milestones on time and within budget constraints.
- Mentored junior colleagues, contributing to the development of a skilled workforce focused on achieving organizational goals.
- Addressed feedback promptly to boost overall customer satisfaction.
Co Partner
Sonic
Excelsior Springs Missouri
04.2022 - 01.2025
- Facilitated open communication channels between departments, fostering collaboration toward common objectives.
- Collaborated effectively with cross-functional teams to resolve operational challenges and improve overall performance.
- Developed strong partnerships with clients, resulting in long-term business relationships and increased profitability.
- Worked with industry analysts and market research firms to gather insights and test messages to solve key partner challenges.
- Played an instrumental role in shaping the company culture by advocating for diversity, inclusion, and employee well-being initiatives.
- Conducted thorough competitor analysis to identify potential threats or opportunities for growth.
- Launched innovative products that met customers'' needs while driving growth in market share.
- Spearheaded successful negotiations with suppliers, securing favorable contracts for the company''s benefit.
- Led a team of professionals to achieve project milestones on time and within budget constraints.
- Drafted motions, petitions and waivers.
Education
Associate Of Business Administration - Business
Pennfoster
3133 West Frye Road, Suite 215, Chandler, AZ 85226Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Client service
- Operations management
- Business management
- Business planning
- Strategic planning
- Staff hiring
- Business development
- Sales leadership
- Administrative oversight
- Sales management
- Regulatory compliance
- Labor relations
- Human resources
Certification
Servsafe managers
Timeline
Owner
Mad Hatters Waffles Llc
06.2023 - Current
Co Partner
Sonic
04.2022 - 01.2025
Associate Of Business Administration - Business
Pennfoster