Overview
Work History
Education
Skills
Timeline
Generic
CHAN WENG KEI

CHAN WENG KEI

Macau

Overview

8
8
years of professional experience

Work History

Control Room Officer

Guardforce Mcau
Macau
08.2024 - Current
  • Responded quickly and effectively to emergency situations as they arose.
  • Answering and call forwarding; receiving the visitor.
  • Implemented effective communication between the field personnel and the control room staff.
  • Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.

Stage Set Decorator

Macao Cultural Centre
Macau
01.2024 - 08.2024
  • Managed day-to-day operations of the Set Decorating department including scheduling crew members.
  • Set up the background and props required for the stage.

Sales Advisor

Now'z Dance Studio
Macau
12.2020 - 06.2024
  • Demonstrated product features and benefits to potential customers.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Shoot product videos and share them on social media.

Premium Services Supervisor

SUNCITY GROUP
Macau
06.2018 - 12.2019
  • Settled disputes or helped solve the customer concerns.
  • Oversaw daily operations within the premium services department including scheduling staff shifts, managing budgets, resolving conflicts between staff members.
  • Complete the KPI required by the company

Client Advisor

Prada
Macau
01.2017 - 01.2018
  • Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service.
  • Work in synergy with the back house, participate in the daily operations of the store, and maintain an organized stock room.
  • Work as a team player, and partner with fellow colleagues.

Education

Bachelor - International Tourism & Hotel Management

City of University of Macau
Mcau
07-2019

Skills

  • Computer skills: Microsoft Word, PowerPoint, Excel
  • Language skills: Mandarin (native speaker), Cantonese (native speaker), English (intermediate), Portuguese (basic)
  • Soft skills: communication skills, self-management, teamwork, adaptability
  • Certificate: A1 & B driver's license, IPOR A2 Portuguese language certificate

Timeline

Control Room Officer

Guardforce Mcau
08.2024 - Current

Stage Set Decorator

Macao Cultural Centre
01.2024 - 08.2024

Sales Advisor

Now'z Dance Studio
12.2020 - 06.2024

Premium Services Supervisor

SUNCITY GROUP
06.2018 - 12.2019

Client Advisor

Prada
01.2017 - 01.2018

Bachelor - International Tourism & Hotel Management

City of University of Macau

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CHAN WENG KEI