Chakita Santiago
Saint Louis
Summary
Dynamic Leasing Manager with a proven track record at AFI, excelling in resident relations and property management. Expert in developing marketing strategies that significantly enhance tenant engagement. Skilled in Microsoft Office and adept at maintaining compliance with tenant laws, ensuring operational excellence and customer satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Leasing Manager
AFI
01.2020 - 03.2023
- Managed leasing operations, ensuring compliance with regulations and company policies.
- Developed and implemented marketing strategies to attract potential tenants.
- Conducted property tours, showcasing features and benefits to prospective renters.
- Collaborated with maintenance teams to address tenant concerns promptly and effectively.
Secretary
Saint Louis Public Schools
12.2003 - 01.2020
- Managed daily office operations, ensuring efficient workflow and adherence to school policies.
- Coordinated communication between administrative staff, teachers, and parents to facilitate information flow.
- Organized and maintained filing systems for student records and confidential documents.
- Assisted with scheduling meetings, events, and appointments for school administration team.
- Trained new administrative staff on office protocols and software applications for streamlined processes.
- Developed and implemented office procedures to enhance operational efficiency and accuracy.
Education
High School Diploma -
Vashon
Saint Louis, Mo06-1998
Skills
- Resident relations
- Clerical skills
- Maintaining closing ratios
- Property management
- Leasing reports
- Tour management
- Customer service-focused
- Microsoft office
- Tenant and eviction laws
- Property showing
Timeline
Leasing Manager
AFI
01.2020 - 03.2023
Secretary
Saint Louis Public Schools
12.2003 - 01.2020
High School Diploma -
Vashon