Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caylan Brinker

Auxvasse

Summary

Experienced Dental Assistant and Manager with a proven track record at The Banded Rooster, excelling in equipment sterilization and conflict resolution. Skilled in enhancing team performance and customer satisfaction, consistently achieving timely task completion and fostering productive, engaged work environments. Adept at combining technical expertise with active listening to drive operational success.

Overview

6
6
years of professional experience

Work History

Dental Assistant

Accent Dental Center
Columbia
03.2025 - Current

Manager

The Banded Rooster
Kingdom City, MO
02.2022 - 08.2025
  • Supervised daily operations, ensuring adherence to quality standards and operational efficiency.
  • Implemented training programs for staff, enhancing team performance and service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Dental Assistant

Mid Missouri Dental Center
Columbia, MO
09.2023 - 04.2024
  • Assisted in patient preparation and comfort during dental procedures.
  • Maintained sterilization protocols for instruments and equipment.
  • Managed scheduling and patient flow to optimize office efficiency.
  • Educated patients on oral hygiene practices and post-treatment care.

Customer Service

EquipmentShare
Columbia, MO
01.2020 - 08.2020
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Delivered exemplary customer service and warmly greeted guests.
  • Delivered exceptional customer service, addressing concerns with empathy and professionalism.
  • Provided outstanding customer service, addressing guest concerns promptly and professionally.

Education

High School Diploma -

North Callaway High School
Kingdom City, MO
05.2015

Skills

  • Dental impressions
  • Dental radiography
  • Digital X-ray proficiency
  • Equipment sterilization
  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Call center experience
  • Conflict resolution
  • Complaint handling

Timeline

Dental Assistant

Accent Dental Center
03.2025 - Current

Dental Assistant

Mid Missouri Dental Center
09.2023 - 04.2024

Manager

The Banded Rooster
02.2022 - 08.2025

Customer Service

EquipmentShare
01.2020 - 08.2020

High School Diploma -

North Callaway High School
Caylan Brinker