Catie Cameron
Columbia
Summary
Dynamic Sales Consultant with proven expertise at Club Car Wash, excelling in consultative sales and customer relationship management. Enhanced customer satisfaction through tailored product recommendations and exceptional service, contributing to a positive team environment. Skilled in objection handling and persuasive communication, consistently exceeding sales targets and fostering long-lasting client relationships.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Club Car Wash
04.2023 - 11.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
Restaurant Hostess
Rio Grande Mexican Restaurant
02.2022 - 04.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Education
General Studies
Columbia College
Columbia, MO05-2027
High School Diploma -
Fr Tolton Catholic
Columbia, MO05-2023
Skills
- Time management
- Customer relationship management
- Objection handling
- Product and service sales
- Persuasive communication
- Closing techniques
- Consultative sales
- Customer oversight
Timeline
Sales Consultant
Club Car Wash
04.2023 - 11.2024
Restaurant Hostess
Rio Grande Mexican Restaurant
02.2022 - 04.2023
General Studies
Columbia College
High School Diploma -
Fr Tolton Catholic
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