Cassidy Spaulding
Kansas City
Summary
Determined business professional eager to apply skills and knowledge while growing in my position. Effective at building and maintaining customer relationships by providing strong communication and staying up to date on product knowledge. Committed to not only making the customer experience as positive as possible but also achieving and exceeding goals set in my role.
Overview
3
3
years of professional experience
Work History
Relationship Banker
Arvest Bank
05.2022 - Current
- Strengthened client relationships by providing personalized banking solutions and excellent customer service by uncovering.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
- Maintaining up to date banking product knowledge to provide our customers with the most accurate information.
- Developing strong relationships with my coworkers and strategic partners so we can rely on one another when help is needed.
Top Seller
Bath & Body Works
09.2020 - 05.2022
- Establishing rapport and using enhanced product knowledge to lead customers to products they will like.
- Analyzing customer buying patterns to help fill in missing merchandise in the store for a more compelling product presentation.
- Providing great customer service to customers from when they walk in to when they walk out to over all improve the customer experience.
Education
High School Diploma -
William Chrisman High School
Independence, MO05.2020
Skills
- Financial Advising
- Creative Thinking
- Cash Handling
- Product Knowledge
- Customer Engagement
Timeline
Relationship Banker
Arvest Bank
05.2022 - Current
Top Seller
Bath & Body Works
09.2020 - 05.2022
High School Diploma -
William Chrisman High School
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