Cassandra Lowen
Kirksville
Summary
Dynamic worker with a diverse set of skills. Recognized for exceptional interpersonal skills and a natural ability to connect with individuals from various backgrounds. Experienced in providing guidance and support to all ages, leveraging insights from both retail leadership and mental health counseling to foster personal development and academic success.
Overview
5
5
years of professional experience
Work History
Sales
Menards
06.2022 - Current
- Trained and mentored new sales representatives.
- Increased sales by effectively communicating product benefits.
- Utilized consultative sales and closing techniques to meet sales objectives.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Met and exceeded sales goals and worked as team player in supporting other sales.
Crisis Counselor
CommUnity Crisis Services
06.2023 - 11.2023
- Enhanced client support by conducting thorough assessments and developing personalized intervention plans.
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
- Prevented further escalation of crises by effectively de-escalating intense situations through skilled verbal interventions.
Desk Attendant
Truman State University
08.2022 - 05.2023
- Greeted students entering and exiting the facility.
- Used internal software to process deliveries and check out room keys.
- Answered student and parent questions.
- Assisted visitors in finding their desired destination within the building.
- Collaborated with team members to address concerns promptly and effectively.
Cashier
Hy-Vee
04.2019 - 07.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
Education
Bachelor of Arts - English
Truman State University
Kirksville, MO12.2025
Skills
- Time Management
- Team Contribution
- Care Plan Development
- Risk Assessments
- Expertise in crisis intervention techniques
- Individual and Group Counseling
- Team Leadership
- Adept at conflict resolution
Timeline
Crisis Counselor
CommUnity Crisis Services
06.2023 - 11.2023
Desk Attendant
Truman State University
08.2022 - 05.2023
Sales
Menards
06.2022 - Current
Cashier
Hy-Vee
04.2019 - 07.2021
Bachelor of Arts - English
Truman State University
Similar Profiles
Edwardo A SansoresEdwardo A Sansores
Retail Sales Associate at MenardsRetail Sales Associate at Menards
Jonathan ContrerasJonathan Contreras
Sales Associate at MenardsSales Associate at Menards
Nick ParisiNick Parisi
Lumber Yard Worker at MenardsLumber Yard Worker at Menards