Casey O'Neal
Farmington
Summary
I’m a Results-driven woman with forward-thinking approach centered on innovative and competitive artistic growth. Demonstrated record of success in building successful and creative. Effective collaborator promoting hard work and passion with strong organizational skills. Ready to help my fellow artists to understand and create new techniques. I also utilize interpersonal skills and excellent time management.
Overview
13
13
years of professional experience
Work History
Owner
O’Neal Cleaning
01.2019 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Receptionist
Quality Inn Suites
05.2017 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
CEO
Top Notch Tree Trimming & General Contracting
03.2012 - 05.2017
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.
Education
Bachelors Degree - Art Education
University of Missouri - St Louis
St Louis, MO05.2026
Associate Of Arts - Fine Arts
Mineral Area College
Park Hills, MO08.2025
Bachelor of Fine Arts - Printmaking
University of Missouri - St Louis
St Louis, MO05.2025
Skills
- Team Recruiting and Onboarding
- Advertising Campaigns
- Sales Program Coordination
- Bid Request Management
- Operating Procedures and Policies
- Operational Records Review
- Customer Complaint Resolution
- Specialty Care & Strategic Partnership
- Retail Knowledge & Order Management
Websites
Accomplishments
- Created my own logo, flyers, promotions, and staff work attire.
- Supervised team of 8 laborers and 2 Arborist and 2 Foremen.
EXPERTISE
- Administration 82%
- Reporting Skills 90%
- Goal Focus 94%
Timeline
Owner
O’Neal Cleaning
01.2019 - Current
Receptionist
Quality Inn Suites
05.2017 - 01.2019
CEO
Top Notch Tree Trimming & General Contracting
03.2012 - 05.2017
Bachelors Degree - Art Education
University of Missouri - St Louis
Associate Of Arts - Fine Arts
Mineral Area College
Bachelor of Fine Arts - Printmaking
University of Missouri - St Louis
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