Robey Isbell
Independence
Summary
Dynamic professional with strong leadership skills honed at Calyx Peak, adept at fostering teamwork and collaboration. Proven ability to manage projects effectively while maintaining a friendly, positive attitude. Skilled in multitasking and detail-oriented tasks, consistently achieving high customer satisfaction and operational excellence.
Overview
6
6
years of professional experience
Work History
Post Production
Calyx Peak
01.2023 - 06.2025
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained strong leadership skills by managing projects from start to finish.
Shift Lead
Walgreens
01.2021 - 01.2023
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
Call Center Agent, Inbound Sales
Spectrum
03.2019 - 05.2021
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Overcame objections using friendly, persuasive strategies.
- Generated leads and established relationships with potential customers through outbound telephone calls.
Education
Fort Osage High School
Independence, MOSkills
- Teamwork and collaboration
- Multitasking Abilities
- Attention to detail
- Team management
- Supervision and leadership
- Friendly, positive attitude
Timeline
Post Production
Calyx Peak
01.2023 - 06.2025
Shift Lead
Walgreens
01.2021 - 01.2023
Call Center Agent, Inbound Sales
Spectrum
03.2019 - 05.2021
Fort Osage High School
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