Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cartemus Harrold

Saint Louis

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Line Regulatory Review Rep

US BANK
Saint Louis
05.2025 - Current
  • Ensures assigned locations, business units, or proposed products and processes are in compliance with various laws and regulations.
  • Develops and enforces compliance policies and procedures.
  • Acts as the primary compliance consultant/resource for the assigned location, business units, or products with respect to questions, consulting, and training.
  • Participates in, and ensures compliance with the design and development of policies, procedures, processes, and training programs.
  • Analyzes new and pending laws and regulations, which directly affect company practices, and works with affected areas to ensure appropriate compliance.
  • Involved in a variety of compliance projects and initiatives regarding information disclosure, legal proceedings, etc. Performs periodic reviews to assess the level of regulatory compliance.

Operations Processor

US BANK
09.2022 - 05.2025
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly
  • Proficient typing, accuracy and 10-key skills
  • Ability to identify, analyze and resolve through data interpretation
  • Effective verbal and written communication skills
  • Proficient computer navigation skills using a variety of software packages Including Microsoft applications

Apperal Associate

DICK'S Sporting Goods
03.2022 - 02.2024
  • Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Apparel Department
  • Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting good
  • Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activities
  • Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions

Manager

Ace Shisha Lounge
10.2021 - 06.2022
  • Manage all purchasing, pricing, and sales of inventory on a daily, weekly, monthly and annual basis.
  • Inventory management
  • Compliance - Adhere to and promote a culture of compliance as it pertains to state and company regulations
  • Train & develop staff in all areas. Customer service, compliance, sale
  • Regularly communicate with upper management regarding store performance and goal setting
  • Manage and adjust staffing needs to handle the daily workload appropriately
  • Ensure excellent customer service from each employee in every transaction made
  • Recruit, hire employees

Banker

Chase Bank
09.2019 - 10.2020
  • Engaging the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase
  • Assisting customers and making clients feel appreciated
  • Helping customers learn how to complete their banking needs whenever, wherever and however they want with self-service options, including the Chase mobile app, Chase.com, and ATMs with expert knowledge in our self-service and digital platform
  • Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels
  • Proactively collaborating with others to help customers
  • Helping build relationships with customers by connecting them with team members who can help them address their financial needs
  • Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements
  • Supporting customer with traditional banking needs and complex service transactions putting the customer’s needs at the center of everything
  • Providing proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals

Valet Hotel Lead

Hollywood Casino
01.2017 - 09.2019
  • Driving vehicles to and from valet check-in area and designated parking area
  • Assist in arranging for guest transportation using taxis or other forms of transportation
  • Staying focused, making the guest feel at home
  • Inform them that their automobile will be in good hands while they're away
  • Making good relationships with team members

Education

Diploma - General Studies

AFFTON HIGH SCHOOL
St. Louis, MO
01.2016

Skills

  • Microsoft office Type 40 nwpm Microsoft Word
  • Power BI, Power Apps, and Power Automate
  • SharePoint functionality knowledge
  • Effective Microsoft Office skills
  • Direct compliance and regulatory requirement experience
  • Basic knowledge of government and regulatory laws and regulations
  • Knowledge of US Bancorp operations, policies, and procedures -
  • Effective verbal and written communication skills
  • Ability to research and manage multiple projects and deadlines simultaneously
  • Data entry
  • Management
  • Customer service
  • Customer engagement
  • Merchandising
  • Sales
  • Payroll
  • Inventory control
  • Guest services

Certification

  • Certified Pharmaceutical Sales Representative, National Association of Pharmaceutical Sales Reps, CNPR Certification #655232019, 07/01/19, Present
  • IRS and GA Clearance

Timeline

Business Line Regulatory Review Rep

US BANK
05.2025 - Current

Operations Processor

US BANK
09.2022 - 05.2025

Apperal Associate

DICK'S Sporting Goods
03.2022 - 02.2024

Manager

Ace Shisha Lounge
10.2021 - 06.2022

Banker

Chase Bank
09.2019 - 10.2020

Valet Hotel Lead

Hollywood Casino
01.2017 - 09.2019

Diploma - General Studies

AFFTON HIGH SCHOOL

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