Carrie Jackson
Festus
Summary
Dynamic Site Supervisor at Canon Business Process Services with expertise in outgoing mail processing and team leadership. Proven track record in enhancing operational efficiency and accuracy in financial transactions. Skilled in mail machine operation and adept at fostering collaboration within teams to achieve organizational goals.
Overview
30
30
years of professional experience
Work History
Site Supervisor/ Lead
Canon Business Process Services
Maryland Heights
07.2016 - Current
- Processed incoming and outgoing mail, ensuring timely delivery and accuracy.
- Managed data entry for claims team, entering vital claims information into files.
- Supervised a team of five personnel to maintain operational efficiency in mail room.
- Conducted scanning and logging of checks to facilitate financial tracking.
- Performed research on mail items to resolve discrepancies.
- Executed printing and copying tasks for essential documentation.
- Attached emails to corresponding files for comprehensive record-keeping.
- Operated mail machine for efficient processing of various mail types.
Team Lead
Pitney Bowes/novitex /excela
Fenton
01.2010 - 07.2016
- Managed incoming and outgoing mail, ensuring efficient processing of packages and certified mail.
- Operated inserter and mail machine to streamline mailing operations.
- Executed file copying, scanning, and mail lookup to support organizational needs.
- Performed daily reporting on file ordering and retrieval from off-site storage.
- Handled PBX communications to facilitate internal and external connectivity.
- Balanced and signed checks, ensuring accuracy in financial transactions.
- Ordered and stocked supplies to maintain operational efficiency.
- Received packages, verifying contents to ensure proper delivery.
Support Associate
Grubb & Ellis
01.2008 - 12.2009
- Processed incoming and outgoing mail efficiently using mail machines.
- Printed checks accurately to ensure timely payments.
- Managed supply inventory, ordering and restocking as necessary.
- Copied and organized files for easy access and retrieval.
Customer Service Associate
Safeco Ins Co
08.1995 - 07.2008
- Managed receiving and outgoing mail operations efficiently, utilizing mail machines.
- Executed check printing processes to ensure timely payments.
- Organized files through systematic copying and retrieval methods.
- Ordered and stocked supplies to maintain necessary inventory levels.
Education
Medical assistant - Medical
Allied Medical School
12.1994
Skills
- Outgoing and certified mail processing
- Mail handling and claims matching
- Incoming mail management
- Inserter and mail machine operation
- Records retention strategies
- Check balancing and signing
- PBX operation
- Package receiving
- Long file printing
- Check printing
- File copying
- File scanning
- Supply ordering
Timeline
Site Supervisor/ Lead
Canon Business Process Services
07.2016 - Current
Team Lead
Pitney Bowes/novitex /excela
01.2010 - 07.2016
Support Associate
Grubb & Ellis
01.2008 - 12.2009
Customer Service Associate
Safeco Ins Co
08.1995 - 07.2008
Medical assistant - Medical
Allied Medical School
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