CARRIE MELSON
St. Louis
Summary
Self-motivated and results-driven professional transitioning to Device Sales Specialist roles with 6 years of diverse experience in customer training, generating client engagement, and delivering high-quality projects. Demonstrated experience with excellent communication, both verbal and written, fostering strong professional relationships with internal team members and external partners. Known for impressive presentations on complex concepts and powerful use of sales techniques to best meet the needs of a diverse client base and achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Outside Sales Representative & Designer
Closets by Design
06.2022 - Current
- Manage a pipeline of prospects through the full sales cycle, from prospect needs analysis, design presentation, pricing proposal, contract negotiation, and closing
- Conceptualize and design storage and organizing solutions for prospective customers using industry software and hand-drawn designs
- Maintain an average closing rate of 60%
- Consistently exceed company sales revenue targets by an average of 16%
- Foster trusting customer relationships and establish credibility to promote repeat business and generate referrals by providing customized solutions, excellent customer service, and follow-up
- Personal best achieved in October 2022 with a closing rate of 90% and over 70K in revenue.
Spanish Teacher
The St. Michael School of Clayton
08.2021 - 06.2022
- Designed and implemented effective Spanish language curriculum and training resources to enhance performance
- Conducted performance gap analysis of 50+ adolescent clients with high functioning autism, dyslexia, and speech impediments with minimal supervision
- Performed one-on-one coaching with clients that require tailored training methodologies, resulting in 80% success rate
- Collaborated with senior leadership team to develop behavior reporting policies on a quarterly basis
- Maintained up-to-date client documentation with extreme accuracy for timely tracking and evaluation.
Online Spanish Tutor
Varsity Tutors
01.2021 - 05.2022
- Created and delivered over 100 live video lessons for 30+ course participants using multiple technology platforms, including Microsoft Excel and PowerPoint
- Increased performance scores by 50% by identifying gaps and working to enact strategies and solutions
- Received highest (5-star) ratings from all clients for Spanish language expertise and consistent support
- Mastered the use of Varsity Tutor platform within 3 days to resolve 100% of customer concerns.
English Language Teaching Assistant
Ministry of Education
09.2017 - 06.2020
- Developed and led 5 English language training presentations per week for over 300 adolescent clients in grades K-12
- Delivered in-depth, one-on-one training to 60-80 students for the Cambridge English proficiency exams, leading to 85% success rate
- Worked 40 hours a week while simultaneously completing a one-year master’s program, excelling in time management and task prioritization skills
- Functioned as a team lead within the English department, achieving recognition for excellence in leadership of student performance at the Cambridge English Certificate Award Ceremony.
Education
Master of Arts - Teaching Spanish as a Foreign Language
Alcalá University
01.2020
Bachelor of Science - Exercise Science
Elon University
Elon, NC01.2017
Skills
- Interpersonal Skills
- Customer Needs Analysis
- Detail Oriented
- Organization
- Time Management
- Problem Solving
- Public Speaking & Presentation
- Bilingual (Spanish & English)
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Google Workspace
- Google Classroom
- Boom Learning
- Kahoot
Languages
Spanish
Full Professional
Timeline
Outside Sales Representative & Designer
Closets by Design
06.2022 - Current
Spanish Teacher
The St. Michael School of Clayton
08.2021 - 06.2022
Online Spanish Tutor
Varsity Tutors
01.2021 - 05.2022
English Language Teaching Assistant
Ministry of Education
09.2017 - 06.2020
Master of Arts - Teaching Spanish as a Foreign Language
Alcalá University
Bachelor of Science - Exercise Science
Elon University
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