Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Caron L Ward

Blue Springs

Summary

Organized and motivated individual with 20+ years in account management and customer service, seeking a position in an environment that will enable me to build relationships while utilizing my communications and management experiences. I am a self-starter, capable of working efficiently and effectively while coordinating my skills and abilities with other individuals, departments, and outside businesses and customers in a professional manner.

Overview

21
21
years of professional experience

Work History

Account Manager

Trabon Printing Company
11.2022 - Current
  • Responsible for building and maintaining strong front-facing client relationships
  • Primary point of contact for client request, orders and, ensuring client requests are delivered accurately and timely.
  • Communicate regularly with internal and external customers, to keep client projects productive.
  • Resolve any client issues or concerns regarding project timelines and production
  • Review weekly, monthly reports regarding client data and development
  • Responsible for annual and monthly client invoices

Business Office Manager

Lee A. Tolbert Community Academy
08.2012 - 11.2022
  • Maintain general ledger information and preparation of accounts payables/accounts receivables
  • Recording financial transactions in the QuickBooks database
  • Process payroll and maintain employee records and benefit data
  • Responsible for annual bids for Healthcare and Benefits
  • Responsible for reporting and preparation of monthly financial reports
  • Oversee accounts payables/receivables, annual audits, and semi-monthly payroll
  • Responsible for bids, procurements of vendors, and vendor contracts
  • Built vendor relationships to establish partnerships and support for various school initiatives
  • Responsible for recruitment, onboarding and employment
  • Work with Title I Director for submission of School-Wide Data/reimbursements
  • Manage building operations, updates, building projects, and custodial team

Account Manager - Employer Services Consultant

Wage Works
05.2005 - 03.2011
  • Investigate and resolve issues as presented by employees and clients
  • Maintain thorough electronic documentation of employer/client contacts
  • Conduct on-site benefit enrollment meetings
  • Ensure accurate plan set-up, enrollments, and participation in benefit administration
  • Manage shipment of new client implementation materials
  • Conduct web enrollments and website training for employers

Education

Bachelor of Science - Mass Communication

University Central Missouri
Warrensburg, MO
01.1992

Skills

Account management

Customer service

Teamwork and collaboration

Client relations

Affiliations

  • Missouri Association of School Business Officials - 2018 - 2022
  • School Business Official Certification Program – Completion 2021
  • Society of Human Resource Management - 2019 - 2022

Timeline

Account Manager

Trabon Printing Company
11.2022 - Current

Business Office Manager

Lee A. Tolbert Community Academy
08.2012 - 11.2022

Account Manager - Employer Services Consultant

Wage Works
05.2005 - 03.2011

Bachelor of Science - Mass Communication

University Central Missouri
Caron L Ward