Carmen Bolding
Branson,MO
Summary
Passionate and self-motivated professional with 5 years of customer service experience. Excels at multitasking and problem-solving. Focused on creating a positive atmosphere. Recognized for flexibility, reliability, and willingness to support the team by performing any necessary tasks.
Overview
4
4
years of professional experience
Work History
FRONT OF HOUSE MANAGER
Show Boat Branson Belle
09.2023 - Current
- Enforced company policies regarding dress code, attendance, and job duties while maintaining a professional attitude at all times
- Worked closely with guests to provide the best experience
- Utilized problem solving skills to quickly resolve customer complaints or issues
PROGRAM OPERATOR
KCOZ
08.2021 - Current
- Scripted commercials and public service announcements for airplay
- Represented the station at a variety of public and campus events, promoting the station and conducting interviews in the field
- Hosted a variety of live segments and shows including two years on the station morning show
- Worked in adobe audition for all audio editing and recording
SERVER
Show Boat Branson Belle
05.2021 - 09.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Greeted and accommodated guests, building positive experience from first interaction
- Used good communication skills to reduce guest dissatisfaction
MACHINE OPERATOR
Scotts Miracle Gro
03.2021 - 12.2021
- Followed detailed instructions from work orders to complete assigned tasks correctly
- Maintained daily production reports and machine log books
- Planned ahead for machine changeovers and efficiently changed from one product item to another
- Demonstrated strong problem-solving skills when dealing with unexpected machine issues
Education
Bachelor of Arts (B.A.) - Music Theory and Composition
College of The Ozarks
Point Lookout, MO12.2024
Skills
- Guest relations
- Quality control
- Strong work ethic
- Cash handling
- Multitasking
- Point of sale systems
Timeline
FRONT OF HOUSE MANAGER
Show Boat Branson Belle
09.2023 - Current
PROGRAM OPERATOR
KCOZ
08.2021 - Current
SERVER
Show Boat Branson Belle
05.2021 - 09.2023
MACHINE OPERATOR
Scotts Miracle Gro
03.2021 - 12.2021
Bachelor of Arts (B.A.) - Music Theory and Composition
College of The Ozarks
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