Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Carly Kusmanoff

Cottleville

Summary

Enthusiastic and ambitious candidate with experience serving customers and working with individuals in busy environments. Possesses strong customer service, communication, and interpersonal skills. Proven track record of creating a welcoming atmosphere and working as a strong team with others. I am ready to apply my knowledge and skills to any challenge and help your company achieve its goals. Enthusiastic professional seeking to leverage experience in promoting companies in positive way and developing mass communications messages. Passionate for devising promotional and informational messages to build brand image, inform general public of promotions and initiatives and influence targeted audiences. Astute in utilizing metrics to monitor campaign results.

Overview

5
5
years of professional experience

Work History

Promotional Brand Ambassador

Hubbard Broadcasting
Creve Coeur
09.2025 - 01.2026
  • Coordinated promotional events, managed setup and teardown of event sites, and engaged with listeners to create memorable experiences.
  • Engaged audiences through interactive promotional events and brand activations.
  • Built relationships with event attendees to strengthen brand loyalty and drive engagement.
  • Organized events, such as music festivals, trade shows and sports tournaments, to increase public exposure of the brand.
  • Engaged with audiences to provide information about products and services, enhancing overall brand awareness.
  • Put together eye-catching displays to attract potential listeners and encourage questions.
  • Distributed promotional materials to increase brand visibility and awareness.
  • Participated in brainstorming sessions to generate ideas for new promotions.

Waitress

Avalon Park
Cottleville
07.2025 - 09.2025
  • Delivered exceptional customer service, creating memorable dining experiences.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Took and processed orders efficiently using the POS system.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Maintained cleanliness and organization of dining areas and tables.
  • Bussed tables promptly after diners left to maintain cleanliness.
  • Ensured food safety and cleanliness, safeguarding customers from foodborne illness.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming residents.
  • Built strong relationships with residents, fostering a welcoming environment.

VBS LEADER

First Baptist Church O'Fallon
O'Fallon
06.2021 - 06.2025
  • Coordinated weekly VBS activities to deliver a safe, educational, and enjoyable environment for children.
  • Lead children in Vacation Bible School activities such as worship and Bible time.
  • Collaborated with leaders to create engaging and enjoyable experiences for children.
  • Encouraged and motivated children using positive reinforcement strategies.
  • Communicated effectively with parents regarding their child's progress throughout the program.
  • Assisted leaders with classroom set-up and clean-up tasks.

BARISTA

Scooters Coffee
O'Fallon
09.2023 - 11.2023
  • Operated cash registers and handled cash and card transactions.
  • Welcomed customers with a friendly demeanor and answered questions regarding menu items.
  • Executed multi-tasking skills to manage multiple orders while ensuring high product quality.
  • Assisted with opening and closing tasks by cleaning cafe areas and setting up machinery.
  • Prepared and served coffee, espresso drinks, and teas.
  • Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
  • Operated various brewing equipment, including grinders, blenders, and espresso machines, to deliver consistent beverage quality.
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
  • Maintained clean and healthy environment by following proper safety and sanitation regulations.
  • Remembered personal preferences and allergy information to build customer loyalty.
  • Fostered customer loyalty by delivering personalized service and remembering individual preferences.

CREW MEMBER

McDonald's
City of Saint Peters
07.2022 - 11.2022
  • Memorized food and drink recipes to prepare orders with speed and accuracy.
  • Operated kitchen equipment safely, ensuring compliance with standard operating procedures to maintain a safe work environment.
  • Assisted in unloading stock from delivery trucks and efficiently stocked shelves to ensure product availability for customers.
  • Trained in various store positions to support operations.

VOLUNTEER

Salvation Army
O'Fallon
07.2024
  • Prepared and distributed meals at soup kitchens and food pantries to combat hunger in the community.
  • Coordinated community clean-up and enrichment projects to enhance local environment and foster community engagement.
  • Assisted families in navigating and utilizing community resources for improved access to essential services.

Education

Some College (No Degree) - Forensic Psychology

Maryville University of Saint Louis
St. Louis, MO

Some College (No Degree) - Biology

Saint Charles Community College
Cottleville, MO

Skills

  • Brand promotion
  • Event planning
  • Event management
  • Influencer networking
  • Customer engagement
  • Team collaboration
  • Communication skills
  • Problem-solving
  • Performance tracking
  • Upselling
  • Operational coordination
  • Basic math
  • Reliability
  • Strong interpersonal skills
  • Friendly and outgoing

Volunteer Experience

  • VBS Leader, First Baptist Church O'Fallon, O'Fallon, MO, 06/01/21, 06/01/25, Lead children in Vacation Bible School activities such as worship and Bible time., Worked with other leaders to provide a fun environment for children., Assisted leaders with classroom set-up, clean-up, and other related duties as needed., Communicated effectively with parents regarding their child's progress throughout the program., Planned and coordinated weekly VBS activities to ensure a safe, educational, and fun experience for children., Motivated children through encouragement and positive reinforcement techniques.
  • Volunteer, Salvation Army, O'Fallon, MO, 07/01/24, 07/31/24, Participated in community clean-up and enrichment projects., Served meals at soup kitchens and food pantries to alleviate hunger in the community., Assisted families in using and learning about society resources.

Timeline

Promotional Brand Ambassador

Hubbard Broadcasting
09.2025 - 01.2026

Waitress

Avalon Park
07.2025 - 09.2025

VOLUNTEER

Salvation Army
07.2024

BARISTA

Scooters Coffee
09.2023 - 11.2023

CREW MEMBER

McDonald's
07.2022 - 11.2022

VBS LEADER

First Baptist Church O'Fallon
06.2021 - 06.2025

Some College (No Degree) - Forensic Psychology

Maryville University of Saint Louis

Some College (No Degree) - Biology

Saint Charles Community College
Carly Kusmanoff