Carissa McNett
St Louis,MO
Summary
Motivated and established team player. Committed to providing exceptional customer service and support. Recognized strengths in ADP Workforce Now, Workday, and Kronos. Proven ability to identify opportunities while streamlining processes and efficiencies. Enthusiastic about company culture, collaboration, contribution, and growth personally and professionally.
Overview
9
9
years of professional experience
Work History
Payroll Lead
Cushman & Wakefield
10.2022 - 06.2023
- Provided customer service to employees and leadership regarding escalations, resolving timely and successfully.
- Developed and implemented payroll procedures to streamline workflow.
- Collaborate closely with Payroll Manager and internal departments.
- Perform weekly audits and processing duties, meeting compliance requirements.
Payroll Coordinator
AmerisourceBergen
08.2019 - 10.2022
- Compile, audit, and process multi-state payroll accurately on a bi-weekly schedule.
- Provided subject matter expertise to management and employees to resolve payroll discrepancies quickly and efficiently.
- Complete wage verifications for leave and workers compensation claims.
- Collaborate closely with HR Shared Services to ensure exceptional customer service to our valued team members.
Regional Payroll and Benefits Specialist
H. D. Smith LLC
06.2014 - 08.2019
- Host new hire orientation bi-weekly, emphasizing company policies, benefits, and payroll.
- Collect documentation for newly onboarded associates for e-verification and new hire set up in HRIS system.
- Process and audit muli-state payroll including Union and Non-union associates on a bi-weekly schedule.
- Track and process leave of absence, unemployment claims, worker's compensation, garnishments, and terminations.
- Liaison with ADP, States, and third-party benefit administrators.
- Project manage and cross collaboration with internal and external departments.
Education
Bachelor - Social Work
Western Illinois University
Macomb, IL05.2006
Skills
- Payroll Policies and Procedures
- HR Processes
- Training and Development
- Auditing and Reporting
- Organizational and Time Management
- Interpersonal and Written Communication
- Team Collaboration
- Customer Service
- Microsoft Office
Timeline
Payroll Lead
Cushman & Wakefield
10.2022 - 06.2023
Payroll Coordinator
AmerisourceBergen
08.2019 - 10.2022
Regional Payroll and Benefits Specialist
H. D. Smith LLC
06.2014 - 08.2019
Bachelor - Social Work
Western Illinois University
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