CARA HELM
Hollister
Summary
Health information management professional dedicated to optimizing patient care through precise data analysis and adherence to HIPAA regulations. Experienced in medication therapy management, ensuring compliance, and enhancing healthcare operations, contributing to effective decision-making within fast-paced environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Patient Medication Coordinator
Cox Health
Branson
03.2025 - Current
- Streamlined patient access to medication resources, enhancing availability and support
- Guided patients through grant and co-pay assistance applications, improving financial accessibility for medications
- Resolved medication adherence challenges for Medicare patients, promoting better health outcomes
- Collaborated closely with clinical pharmacist to facilitate one-on-one medication therapy management
- Monitored medication usage and ensured compliance with regulatory requirements
- Evaluated insurance benefits to support medication formulary regulations
- Provided support in troubleshooting medical and pharmacy benefits
- Documented information in patient charts and communicated status updates to care team
Release of Information Specialist
MRO Corporation (CoxHealth)
Branson
07.2024 - 03.2025
- Reviewed patient records to determine releasable information according to HIPAA regulations.
- Assisted patients in understanding their rights regarding health information access and ensured compliance with HIPAA regulations during information disclosures.
- Compiled and organized medical documents to streamline release of information requests.
- Documented medical record inquiries in ROI online database to ensure accurate tracking and compliance.
- Addressed patient and healthcare professional inquiries to clarify information request processes.
Certified Nurse Assistant/Emergency MultiCare Tech
Cox Medical Center Branson
Branson
11.2020 - 08.2024
- Responded quickly to emergency situations involving sudden illness or injury.
- Conducted specific tests and procedures including EKGs, patient glucose monitoring, catheter insertion/removal, CPR, and Phlebotomy
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted patients with daily living activities and personal hygiene to enhance overall well-being.
- Configured and prepared medical equipment for use during patient treatments and examinations. medical equipment and aided in performance of medical procedures.
- Documented patient information in electronic health records to maintain accurate and up-to-date medical history.
- Provided timely responses to call lights, enhancing patient comfort and support. Responded to patient needs accordingly.
- Responded promptly to patient needs to ensure immediate comfort and assistance. Responded compassionately to ensure comfort and satisfaction.
Assistant Operations Manager
BEYOND THE LENS
03.2020 - 10.2020
- Coordinated daily operations to improve workflow efficiency across departments.
- Supervise and lead operational initiatives, defining performance objectives for every department
- Weekly and daily personnel scheduling, time tracking, and payroll management
- Supported customer service initiatives to ensure smooth facility operations and increase customer satisfaction.
- Managed quality control, sanitation, and maintenance of guest services operations and facilities to uphold service standards.
- Maintained accurate financial records and bookkeeping systems
- Processed invoices for timely payments and accurate record-keeping. and managed accounts payable and receivable
- Basic system diagnostics and troubleshooting for all interactive attractions
Education
HEALTH INFORMATION TECHNOLOGY - ASSOCIATES OF APPLIED SCIENCE
OZARKS TECHNICAL COMMUNITY COLLEGE
Springfield, MO12-2024
CODING SPECIALIST -
OZARKS TECHNICAL COMMUNITY COLLEGE
Springfield, MO12-2023
GENERAL EDUCATION - DIPLOMA
BOZEMAN HIGH SCHOOL
Bozeman, MT06-2000
Skills
- Medication adherence
- Medication management
- Patient documentation
- HIPAA compliance
- Electronic health records
- Insurance verification
- Healthcare operations
- Medical record organization
- Vital signs monitoring
- Patient safety initiatives
- Pharmacy law
- Healthcare regulations
- Therapy management
- Medical records confidentiality
- Protocol adherence
- Patient support
- Effective communication
- Team collaboration
- Attention to detail
- Problem solving
- Conflict resolution
- Multitasking
- Empathy in care
- Relationship management
- Problem-solving
- Medical records confidentiality
- Medical records confidentiality
Certification
- Certified Coding Specialist
- Missouri Certified Nursing Assistant
- Basic Life Support Certification
- Certified Pharmacy Technician (CPhT)
- Missouri Pharmacy Technician License
Timeline
Patient Medication Coordinator
Cox Health
03.2025 - Current
Release of Information Specialist
MRO Corporation (CoxHealth)
07.2024 - 03.2025
Certified Nurse Assistant/Emergency MultiCare Tech
Cox Medical Center Branson
11.2020 - 08.2024
Assistant Operations Manager
BEYOND THE LENS
03.2020 - 10.2020
HEALTH INFORMATION TECHNOLOGY - ASSOCIATES OF APPLIED SCIENCE
OZARKS TECHNICAL COMMUNITY COLLEGE
CODING SPECIALIST -
OZARKS TECHNICAL COMMUNITY COLLEGE
GENERAL EDUCATION - DIPLOMA
BOZEMAN HIGH SCHOOL