Cara Cannova
Kansas City
Summary
Experienced in operational management and overall guest and consumer experience. Effective communication and organizational skills, a proven track record of maintaining service quality and efficiency in a dynamic hospitality environment.
A strong desire to achieve goals...Organized and dependable with a willingness to take on added responsibilities to meet team goals and objectives.
Successful at managing multiple priorities .
Thorough team contributor, and Experienced in handling numerous projects at once while ensuring accuracy.
Overview
6
6
years of professional experience
Work History
Server Assistant
Nick and Jakes
05.2023 - Current
- Greeted customers warmly to provide exceptional customer service.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
Catering/Assistant Event Coordinator
Prime Catering KC
02.2019 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Improved team performance with effective communication during high-volume events.
Reception Assistant
Salon Capello
09.2021 - 05.2024
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Demonstrated adaptability in handling unexpected situations, quickly resolving issues to maintain smooth office operations.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Associate of Arts - Business And Marketing
Northwest Missouri State
Maryville, MO05-2025
Associate of Arts - Business
Metropolitan Community College
Kansas City, MO05-2025
High School Diploma -
Staley High School
Kansas City, MO05-2021
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Hospitality service expertise
- Flexible schedule
- Sales expertise
- Task Prioritization
- Customer Feedback Management
- Tableside service
- Order taking
- Critical thinking
- Assertiveness
- Multitasking
- Attentive to people
- Adaptability and flexibility
Timeline
Server Assistant
Nick and Jakes
05.2023 - Current
Reception Assistant
Salon Capello
09.2021 - 05.2024
Catering/Assistant Event Coordinator
Prime Catering KC
02.2019 - Current
Associate of Arts - Business And Marketing
Northwest Missouri State
Associate of Arts - Business
Metropolitan Community College
High School Diploma -
Staley High School
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