Cannon Garcia
Cape Girardeau
Summary
Successful salesman with years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
Bank of Springfield
11.2024 - Current
- Assist customers with troubleshooting and navigating online banking platforms, ensuring smooth account access and usage
- Investigate and resolve fraudulent transactions, providing timely support to safeguard customer account
- Manage daily account tasks, including raising/lowering limits, registering customers for online banking, and addressing general inquiries regarding account features and services
Sales Specialist
Spectrum
03.2024 - 08.2024
- Develop and execute strategies to acquire new customers for Charter Spectrum's range of products and services, including internet, television, and phone services
- Provided detailed information and tailored solutions to meet customer needs, conduct product presentations and answer customer inquiries with expertise and professionalism
- Meet or exceed monthly sales targets by effectively managing leads, following up on prospects, and closing sales
- Maintain accurate records of sales activities and customer interactions using the company's CRM system and provide regular reports on sales performance and market trends
Management Trainee Intern
Enterprise Rent-A-Car
05.2023 - 08.2023
- Participated in comprehensive sales training sessions and shadowed experienced sales professionals to learn fundamental sales techniques, including prospecting, cold calling, and customer relationship management
- Assisted in the development and implementation of sales strategies to drive revenue growth, including conducting market research, identifying potential clients, and preparing sales presentations to effectively communicate product benefits and close deals
- Oversaw daily branch operations while achieving exceptional client satisfaction and revenue growth levels
Education
Bachelor of Science - Business Administration, Marketing
Southeast Missouri State University
Cape Girardeau, MO05.2024
Skills
- Business Negotiation: Concept& Practice
- Quantitative Decision Models
- New Product Development/Innovation Management
- Business Policy & Strategy
- Consumer Behavior
- International Management
Timeline
Customer Care Representative
Bank of Springfield
11.2024 - Current
Sales Specialist
Spectrum
03.2024 - 08.2024
Management Trainee Intern
Enterprise Rent-A-Car
05.2023 - 08.2023
Bachelor of Science - Business Administration, Marketing
Southeast Missouri State University
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