Candis Quinn-Scott
Allied Universal Security
SAINTLOUIS,Mo
1
Language
15
years of professional experience
Dedicated Security Officer with expertise in emergency response, incident reporting, and CCTV surveillance. Proven ability to develop incident response plans and conduct risk assessments to enhance safety and security.
Detail-oriented professional with a strong background in risk assessments and incident management. Known for effective emergency response strategies and enhancing operational efficiency through training and collaboration with law enforcement.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Work History
Security Officer
2 Years 11 Months- Monitored security systems and conducted regular patrols to ensure safety of premises.
- Responded promptly to incidents, effectively managing emergency situations and mitigating risks.
- Collaborated with law enforcement during investigations, providing detailed reports and evidence collection.
- Trained new security personnel on protocols, enhancing team readiness and operational efficiency.
- Implemented access control measures, maintaining secure environments for staff and visitors.
- Conducted risk assessments to identify vulnerabilities, recommending improvements for enhanced security measures.
- Developed incident response plans, leading drills to prepare staff for potential emergencies.
- Analyzed daily security logs to identify trends, informing strategic adjustments to security operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Bus Operator
3 Years 11 Months- Operated transit buses safely while adhering to scheduled routes and timeframes.
- Ensured passenger safety through proper vehicle operation and compliance with traffic regulations.
- Assisted passengers with boarding, fare payment, and navigation to enhance customer service experience.
- Monitored vehicle performance and reported maintenance issues for timely repairs and upkeep.
- Conducted pre-trip inspections to ensure vehicle readiness and compliance with safety standards.
- Trained new bus operators on operational procedures, safety protocols, and customer service techniques.
- Collaborated with dispatchers to resolve scheduling conflicts and optimize route efficiency.
- Implemented feedback mechanisms to improve service quality and address passenger concerns effectively.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Accepted and processed fares.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Maintained full understanding of local roads and traffic patterns.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
CNA
6 Years 4 Months- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with medical procedures, enhancing patient support and workflow efficiency.
- Monitored vital signs and documented changes in patient conditions for accurate healthcare reporting.
- Educated patients on personal hygiene practices, promoting health awareness and independence.
- Trained new staff on best practices in patient care and hospital protocols, fostering a collaborative environment.
- Coordinated with multidisciplinary teams to develop individualized care plans for diverse patient needs.
- Implemented infection control measures to maintain a sterile environment, minimizing risks to patients.
- Led initiatives to improve patient mobility programs, contributing to enhanced recovery outcomes for residents.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Education
High School Diploma
Skills
Report writing
Incident reporting
Security guard license
General security
CCTV surveillance
Detail-oriented
CCTV monitoring
Superior customer service
Physical fitness
Surveillance
Emergency response
Access control
Patrol operations
Complex Problem-solving
Relationship building and management
Security screenings
Conflict de-escalation
Threat assessment
Visitor tracking
Conflict resolution techniques
Accomplishments
- Successfully completed two-week security training program.
- Established and maintained anti-hijack and major theft protocol.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Timeline
Security Officer
Allied Universal Security
08.2023 - CurrentRead More
Bus Operator
Metro Bus
06.2019 - 05.2023Read More
CNA
BJC Hospital
02.2011 - 06.2017Read More
Sumner High
High School Diploma
Read More