Candice Cardwell
Blue Springs
Summary
Experienced customer service representative with a proven track record of delivering exceptional service and support. Skilled in handling a wide range of customer inquiries and complaints with a patient and empathetic approach. Possess strong communication and problem-solving skills, along with keen attention to detail. Committed to ensuring customer satisfaction and building long-term relationships with clients. Able to work independently or as part of a team to meet customer needs and exceed expectations. I possess a deep understanding of sales methodologies and the ability to adapt to changing market trends and customer preferences. I am committed to achieving excellence in all aspects of work, and my skills and experience make me an invaluable asset to any sales team.
Overview
17
17
years of professional experience
Work History
Sales Associate
Walmart
02.2022 - 09.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed over 100 pieces of merchandise for sales floor daily by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Personal Stylist
White House Black Market
08.2014 - 01.2015
- Produced and updated detailed inventory reports to document all items in wardrobe.
- Developed comprehensive budgets for styling projects and ensured 20% better cost-efficiency.
- Managed wardrobe and accessory collections, keeping items in pristine condition.
Sales Associate
Body Central
07.2012 - 11.2012
- Bolstered 30% customer satisfaction with quick and professional handling of product returns.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
Child Protective Services Social Worker
Child And Family Services Agency
06.2012 - 06.2012
- Trained in conducting home visits to assess living conditions, family dynamics, and safety concerns for children in care.
- Advocated for the best interests of children in case matters.
- Promoted a positive work environment through constructive feedback, open communication, and genuine support for colleagues'' successes and challenges.
- Supported professional development of colleagues by sharing expertise, collaborating on cases, and participating in team trainings.
Sales Representative
Victoria Secret
10.2009 - 01.2010
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
Truck Driver/88M Motor Transport Operator
United States Army
10.2006 - 07.2008
- Dropped and hooked trailers and changed configuration of equipment.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Verified contents of inventory loads against Bills of Lading.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Education
Bachelor of Science - Criminal Justice
Kaplan University
Davenport, IA07.2012
Associate of Science - Interdisciplinary Studies
Kaplan University
Davenport, IA02.2011
GED -
Department of Elementary & Secondary Education
Jefferson City, MO10.2003
Skills
- Promotional Effectiveness Review
- Sales Trends
- Revenue Growth
- Stocking and Replenishing
- Customer Service
- In-Store Support
- Time Management
- Verbal Communication
- Money Handling
- Sales Expertise
Accomplishments
- President's List, May - Jul 2010
- Dean's List, Jan - Mar 2011
- Iraq Campaign Medal with Bronze Campaign Star
- National Defense Service Medal
- Army Overseas Service Ribbon
- Army Service Ribbon
Timeline
Sales Associate
Walmart
02.2022 - 09.2023
Personal Stylist
White House Black Market
08.2014 - 01.2015
Sales Associate
Body Central
07.2012 - 11.2012
Child Protective Services Social Worker
Child And Family Services Agency
06.2012 - 06.2012
Sales Representative
Victoria Secret
10.2009 - 01.2010
Truck Driver/88M Motor Transport Operator
United States Army
10.2006 - 07.2008
Bachelor of Science - Criminal Justice
Kaplan University
Associate of Science - Interdisciplinary Studies
Kaplan University
GED -
Department of Elementary & Secondary Education
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