Professional admissions leader skilled in driving enrollment growth and enhancing marketing strategies. Known for fostering collaborative environments, delivering impactful results, and adapting to evolving institutional needs. Expertise in data analysis, strategic planning, and relationship-building, paired with results-driven approach and commitment to excellence. Proficient in managing teams, streamlining processes, and ensuring seamless admissions experience.
In charge of the Admissions process and managing staff.
Work directly with residents and families who are looking for placement.
Reviews and evaluates referrals from hospitals and medical facilities.
Facilitates and organizes marketing events for the community.
Maintains positive working relationships with current and potential referral sources.
Gives tours of community to families and potential residents.
Organizes outside sources to visit and educate families about placement and dementia.
Handled the above duties along with arranging appointments and transportation for resident's needs.
Worked with outside specialty doctors to arrange visits and manage patient list.
Lead Care Plan meetings with Interdisciplinary Team and families.
Arrange and oversee Room Changes.
Coordinate all discharge planning and Home Health Services.
Receives all family and resident concerns and works with department heads to address and resolve them.
Keep updated progress and quarterly notes in each resident's chart.
Provide support and monitoring of resident's psychosocial needs.
Provide counseling to residents after any loss or issue that arises.
Responsible for handling grievances and maintaining records.
I handled all of the above duties before being promoted to Director of Admissions & Social Services.