Cammie Flores
Overland
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
Cricket Wireless
Fulton
08.2019 - 02.2025
- Managed daily operations and staff scheduling to ensure efficient store performance.
- Trained and mentored team members to enhance customer service skills.
- Implemented inventory management processes to maintain optimal stock levels.
- Analyzed sales data to identify trends and improve store performance.
Front Desk Manager
Comfort Inn And Suites
Saint Charles
01.2008 - 08.2019
- Managed front desk operations and coordinated guest check-ins and check-outs.
- Trained and supervised front desk staff on customer service best practices.
- Resolved guest inquiries and complaints with professionalism and efficiency.
- Ensured compliance with hotel policies and safety regulations at all times.
Receptionist
Plaza Motors
Creve Coeur
03.1998 - 01.2008
- Greeted customers warmly upon arrival at Plaza Motors.
- Managed incoming calls and directed inquiries to appropriate departments.
- Scheduled appointments for vehicle service and maintenance efficiently.
- Maintained organized reception area and ensured cleanliness at all times.
Education
Associate of Applied Science - Business Administration And Management
Saint Charles Community College
Saint Charles, MO 10.2010 - 05.2012
Skills
- Sales analysis
- Inventory management
- Staff training
- Customer service
- Visual merchandising
- Team leadership
- Conflict resolution
- Performance monitoring
Timeline
Store Manager
Cricket Wireless
08.2019 - 02.2025
Associate of Applied Science - Business Administration And Management
Saint Charles Community College
10.2010 - 05.2012
Front Desk Manager
Comfort Inn And Suites
01.2008 - 08.2019
Receptionist
Plaza Motors
03.1998 - 01.2008