Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cametria Eubanks

Leslie,GA

Summary

Dependable and professional with a strong commitment to excellence in work ethic and customer service. Extensive experience in medical office coordination, managing patient interactions, appointments, and medical records to ensure seamless operations. Recognized for exceptional organizational skills and effective communication, fostering a collaborative approach that enhances team performance and patient care. Proficient in software applications such as Excel, Microsoft Office, RealPage, and Yardi Breeze, demonstrating flexibility and precision in all tasks. Precise Office Administrator with 2 years of experience. Distinguished history of decreasing office spending while increasing functionality. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Thorough Office Coordinator with outstanding communication and accounting skills. Knowledgeable in medical software applications. Compassionate, reliable and energetic.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Office Coordinator

Res Care
02.2025 - Current
  • Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
  • Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
  • Completed bi-weekly payroll for 112 employees.

Property Manager

Vatterott Properties
09.2022 - 02.2025
  • Conducts regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment
  • Negotiate and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
  • Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
  • Utilize property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency
  • Develop and implemented emergency response plans, ensuring the safety and well-being of tenants in the event of unforeseen circumstances
  • Conduct market analysis to set competitive rental rates, contributing to increased property revenue and market competitiveness
  • Handle tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
  • Maintain accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations
  • Implement preventative maintenance programs, extending the lifespan of property systems and reducing overall maintenance costs
  • Collaborate with the marketing team to develop and implement effective marketing strategies, resulting in a reduction in property vacancy rates
  • Conduct regular staff training sessions for property maintenance and management personnel, enhancing team productivity and performance
  • Develop and maintained positive relationships with property owners, providing regular updates on property performance and financial outcomes
  • Implement security measures, such as surveillance systems and access control, ensuring the safety and security of both tenants and property assets
  • Participate in community outreach programs, representing the property and building positive relationships with the local community
  • Stay updated on industry trends, market conditions, and legal regulations, adapting property management strategies accordingly
  • Successfully navigate and resolve legal challenges, such as evictions and property-related disputes, minimizing financial and reputational risks
  • Conduct regular market research and competitive analysis to identify opportunities for property improvement and differentiation
  • Implement technology solutions to enhance tenant communication and streamline administrative processes, improving overall tenant satisfaction
  • Ensure that all properties are in compliance with local, state and federal laws.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.

Assistant Property Manager

Primm Place Apartments
03.2021 - 09.2022
  • Show, lease and move in prospective residents.
  • Maintaining an excellent customer service relationship with residents, vendors, co-workers and the community.
  • Stay on the cutting edge of market conditions, trends and product knowledge in the community and competitive communities; ensure same knowledge in leasing staff.
  • Oversee and direct efforts to maximize rental income and high occupancy through sales and marketing plans.
  • Adhere to the Standard Operating Procedures.
  • Play role in achieving community financial goals with assisting in the development, preparation and administration of the community’s capital and operating budgets.
  • Provide clerical and phone support.
  • Monitor the timely receipt and reconciliation of rent collections and ensure landlord/tenant statutes are followed.
  • Review and approve Final Accounting Statements (FAS), ensuring all are timely and comply with state law and all changes are necessary and accurate as stated on the Move Out Inspection Report and company standards.
  • Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments inspected and compliant with established standards prior to move-in.
  • Prepare and deliver all legal and formal notices in accordance with state law and company standards, including but not limited to late notices, change in term notices, and lease violations.
  • Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Property Manager.
  • Input all cash receipts to appropriate income accounts in OneSite and prepare and generate list of deposit receipts and amounts in accordance with company standards.
  • Complete all OneSite computer training sessions and other OneSite processes in accordance with operational policies and procedures.
  • Initiate all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceeding; ensure all evictions and legal proceeding are followed through to completion.
  • Conduct resident move-outs in accordance with state law and company standards.
  • Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases and other management approved debits and credits in OneSite.
  • Ensure timely collections of all rent receipts through the preparation and distribution of delinquency reports to the Property Manager.
  • Communicate effectively with owners, residents, vendors and co-workers.
  • Assist and ensure all customer complaints are handled promptly and appropriately.
  • Adhere to established company standards for screening applicants for residency.
  • Participate in planned resident activities.
  • Complete accounting Pre-Close and Month End Reports.
  • May be responsible for entering in invoices for payment, if applicable.
  • Monitor, follow up and maintain accurate information with all In House Collections, accordance with company standards.
  • Prepare write offs on a monthly basis for the Property Manager’s approval.
  • Other tasks or duties as assigned by supervisor.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Kept accurate records of all resident and tenant correspondence.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.

Operational Clerk

Centralized - QCD/GSF/KANPAK
04.2019 - 02.2021
  • Dispatch loads, investigate CRM's, data entry for DVIR's, Invoice, create BOL's, assigned dock doors, received loads. Processed orders, etc., Used systems such as JDE, ORACLE, Spectrum, numerous excel sheets. Just to name a few.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.

CSR - Customer Service Representative

NFI Industries
05.2013 - 09.2015
  • Processed BOL, created BOL, responsible for assigning dock doors, made appointments for pick up, processed direct receipts for customers. Used AOS 400, YARD VIEW, Citrix, Google worksheets, Excel worksheets

Education

High school diploma -

Broad Street High School
Shelby, MS
05.2001

Medical Billing And Coding -

Ultimate Medical Academy
Clearwater, FL
04-2025

Skills

  • Typing
  • ERP systems
  • Customer service
  • AS400
  • Logistics (7 years)
  • Property management
  • Office management
  • SharePoint
  • Section 8
  • JD Edwards (5 years)
  • EDI
  • Google Docs
  • Data warehouse
  • Database administration
  • Fair Housing regulations
  • Windows
  • Phone etiquette
  • Cash handling
  • Microsoft Powerpoint
  • Data analytics
  • Microsoft Office
  • Employment & labor law
  • Yardi
  • Negotiation
  • Sales
  • Marketing
  • Freight Experience (7 years)
  • Social media management
  • Store Management Experience
  • Payroll
  • Management
  • Care plans
  • Shipping & Receiving (7 years)
  • Pivot tables
  • Microsoft Outlook
  • Warehouse management system
  • Accounts payable
  • Communication skills
  • Financial auditing
  • CRM software
  • Organizational skills
  • Order entry
  • Hospitality
  • Citrix (5 years)
  • Time management
  • Front desk
  • Security
  • QuickBooks
  • Photography
  • Calendar management
  • Analysis skills
  • Bookkeeping
  • Data collection
  • ATS
  • Property leasing
  • Recruiting (5 years)
  • OneSite
  • Manufacturing
  • Oracle (4 years)
  • Medical administrative support
  • Accounting
  • Freight
  • Computer skills
  • Customer retention
  • Clerical experience
  • Filing
  • Leadership
  • Driving
  • LAN (4 years)
  • Computer networking
  • Microsoft Excel
  • Adobe Acrobat
  • SAP
  • Hotel experience
  • Customer support
  • Office experience
  • Operating Systems
  • Human resources
  • Microsoft Access
  • E-commerce
  • Expense management
  • Microsoft Word
  • Writing skills
  • Account reconciliation
  • Network support
  • Balance sheet reconciliation
  • Assisting Property Manager (3 years)
  • Network Support (2 years)
  • Immigration law
  • LIHTC
  • Guest relations
  • HIPAA compliance
  • Patient scheduling
  • Insurance verification
  • Appointment setting
  • Electronic health records
  • Office procedures
  • Staff training and development
  • Managing patient records
  • Policy updates
  • Appointment coordination
  • Insurance billing procedures
  • Financial reporting
  • Medical records management
  • Communication
  • Healthcare billing
  • Patient care advocacy
  • Attention to detail
  • Multitasking and organization
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Team leadership
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Customer service management
  • Microsoft office
  • Employee supervision
  • Documentation and recordkeeping
  • Data entry
  • Healthcare administration
  • Medical coding
  • Collections experience

Certification

  • Certified Property Manager
  • Driver's License
  • Certified Apartment Manager

Timeline

Medical Office Coordinator

Res Care
02.2025 - Current

Property Manager

Vatterott Properties
09.2022 - 02.2025

Assistant Property Manager

Primm Place Apartments
03.2021 - 09.2022

Operational Clerk

Centralized - QCD/GSF/KANPAK
04.2019 - 02.2021

CSR - Customer Service Representative

NFI Industries
05.2013 - 09.2015

High school diploma -

Broad Street High School

Medical Billing And Coding -

Ultimate Medical Academy

Similar Profiles

CREATE PROFILE
Cametria Eubanks