Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Rozell

Independence

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership. Proven ability to enhance team performance through effective training and problem-solving. Skilled in cash handling and maintaining operational efficiency, while fostering a positive and collaborative work environment. Committed to delivering exceptional service and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Wing Stop
01.2024 - 05.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Housekeeper

The Elms Hotel and Spa
01.2023 - 11.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Key Holder Supervisor

Dollar General
07.2021 - 01.2023
  • Completed store opening and closing procedures.
  • Unloaded store products from delivery trucks.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.

Education

Excelsior Springs High School
Excelsior Springs, MO
05-2022

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Punctual and reliable
  • Positive attitude
  • Flexible schedule
  • Team management
  • Workflow coordination
  • Motivational skills
  • Multitasking and organization
  • Clear communication
  • Empathy and patience

Timeline

Cashier Team Lead

Wing Stop
01.2024 - 05.2024

Housekeeper

The Elms Hotel and Spa
01.2023 - 11.2023

Key Holder Supervisor

Dollar General
07.2021 - 01.2023

Excelsior Springs High School

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Cameron Rozell