Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Callie McDonough

Saint Charles

Summary

Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

26
26
years of professional experience

Work History

Assistant General Manager

Panera
St. Charles
12.2023 - Current
  • Ensured compliance with company policies, procedures, and regulations.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Prepared weekly schedules for staff members based on their availability.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Analyzed sales data to identify trends and opportunities for growth.
  • Evaluated current processes within the store environment to identify areas of improvement.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.

Realtor

Berkshirt Hathaway Select Service Properties
Hazelwood
10.2021 - 05.2025
  • Monitored changes in local markets that could affect the value of listed properties.
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Conducted open houses and showings of properties to prospective buyers.
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Managed real estate transactions from initiation to closing.

Manager/Bartender

Mattingly's
Florissant
10.1999 - 12.2023
  • Addressed any issues between staff members in a timely fashion.
  • Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
  • Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
  • Trained new bartenders on proper techniques for mixing drinks and pouring beers.
  • Ensured that all liquor laws were followed during service hours.
  • Provided excellent customer service by attending to guests' needs promptly and courteously.
  • Checked identification of patrons who appeared under age 30.
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
  • Organized bar staff scheduling, including vacation time requests and sick days.
  • Managed stock levels of all alcoholic beverages available at the bar.
  • Collected and organized daily till totals and tips.
  • Handled complaints and disputes from customers to promote customer satisfaction.

Education

Bachelor of Science - Athletic Training

Indiana State University
Terre Haute, IN
05-2004

Skills

  • Inventory management
  • Staff scheduling
  • Customer complaint resolution
  • Recruitment process
  • Cash handling
  • Customer retention

Accomplishments

  • Rookie of the year in volume sold (2021)

Timeline

Assistant General Manager

Panera
12.2023 - Current

Realtor

Berkshirt Hathaway Select Service Properties
10.2021 - 05.2025

Manager/Bartender

Mattingly's
10.1999 - 12.2023

Bachelor of Science - Athletic Training

Indiana State University

Similar Profiles

CREATE PROFILE
Callie McDonough