Experienced with comprehensive security measures, threat assessment, and surveillance technology. Utilizes advanced techniques to prevent unauthorized access and ensure safety. Knowledge of emergency response procedures and conflict resolution.
Overview
8
8
years of professional experience
Work History
Assets Protection Specialist | Promoted from Security Specialist
Target
01.2024 - Current
Lead and conducted investigations into theft, fraud, and security related matters using physical and camera surveillance, apprehension interviews, and incident reporting; resulting in reduced theft and improved store safety. Reducing theft to the lowest shortage percentage the store has seen since 2021 in only a year of being in role.
Established and maintained partnerships with local law enforcement, crime analysts, and detectives to resolve security incidents, recover merchandise, improve store safety, and identify repeat theft offenders.
Performed apprehensions and resolved theft impacts by monitoring surveillance systems, physically maintaining floor surveillance, analyzing behavior patterns, and creating theft strategy plans.
Security Specialist
Target
01.2022 - 01.2024
Monitored surveillance systems and sales floor activity, identifying and alerting Assets Protection leadership to potential theft, fraud, or security incidents if I was not qualified to solve the situation myself.
Assisted in investigating and theft apprehensions by tracking suspects on surveillance and communicating real-time movements to leadership.
Supported investigative processes by gathering evidence, maintaining accurate incident documentation, and assisting during witness interviews to be able to have the practice and knowledge for promotion.
Beauty Consultant
Target
01.2020 - 01.2022
Maintained visual standards and merchandising excellence by restocking, arranging testers, updating signage, and remerchandising seasonal displays to keep the beauty area inviting and on-brand.
Supported operational tasks including inventory management, partnering with assets protection team to support theft resolution, pricing/promotional execution, and back-room organization.
Certified Makeup Consultant
Sephora inside JCPenney
01.2018 - 01.2019
Created customized product sets, guided guests through new makeup launches and formed client relationships to give the best service my team and I could provide.
Met and exceeded daily sales goals by aligning recommendations with client needs, giving personalized services and consultations, and staying up to date with continued knowledge and training on all makeup and skincare that was available in the store.
Education
High School Diploma -
Staley High School
01.2018
Skills
Licensed security guard
Addressing disruptive behaviors certification
Deescalation tactics
Criminal apprehension
Multitasking
Surveillance
Research and investigation tactics
Relationship building
Dedication
Adaptability and flexibility
Report documentation
Cross-functional collaboration
Timeline
Assets Protection Specialist | Promoted from Security Specialist