Callan Ford
St Louis
Summary
Dynamic General Service Technician with a proven track record at Dobbs Tire and Auto, excelling in accurate diagnostics and efficient repairs. Skilled in power tools operation and committed to safety procedures, I enhanced customer satisfaction through strong communication and relationship-building, ensuring repeat business and timely service delivery.
Overview
3
3
years of professional experience
Work History
General Service Technician
Dobbs Tire and Auto
10.2024 - 12.2024
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Ensured adherence to safety standards by following proper procedures when using tools, equipment, or handling hazardous materials.
- Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
- Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
- Increased repeat business through excellent communication skills and developing strong relationships with customers.
- Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
Delivery Driver
Dominoes Pizza
10.2021 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
Education
Bachelor Of Information Technology - Computer And Information Systems Security
Rankan
St Louis, MOSkills
- Power tools operation
- Electronic testing
- Multimeter usage
- Safety procedures
Timeline
General Service Technician
Dobbs Tire and Auto
10.2024 - 12.2024
Delivery Driver
Dominoes Pizza
10.2021 - 06.2024
Bachelor Of Information Technology - Computer And Information Systems Security
Rankan
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