Cali Dowell Seiter
Saint Joseph
Summary
Dynamic and dedicated professional with extensive experience in customer service at Chick-fil-A. Proven ability to enhance customer satisfaction through attentive service and effective problem-solving. Recognized for reliability and a strong work ethic, consistently maintaining accurate cash handling and fostering positive relationships to drive repeat business.
Overview
3
3
years of professional experience
Work History
Cashier
Lowes Home Improvment
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Associate
Shoe Carnival
05.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front of House Employee
Chick-fil-A
06.2022 - 05.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Finance - Business
Missouri Western State University
Saint Joseph, MODiploma -
Lafayette High School
St Joseph Mo05.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
Timeline
Cashier
Lowes Home Improvment
04.2024 - Current
Sales Associate
Shoe Carnival
05.2023 - 04.2024
Front of House Employee
Chick-fil-A
06.2022 - 05.2023
Finance - Business
Missouri Western State University
Diploma -
Lafayette High School
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