Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Caleigh Hipsher

Warrensburg,MO

Summary

Dynamic and results-driven professional with extensive experience at Starbucks, excelling in barista training and cash handling accuracy. Proven ability to foster a positive team environment and adapt to changing demands, ensuring exceptional customer service and satisfaction. Recognized for maintaining cleanliness and attention to detail in high-pressure settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista Shift Supervisor

Starbucks
06.2025 - Current
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Barista

Cafe Du Burg
09.2024 - 06.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Patient Access Representative Call Center

Western Missouri Medical Center
09.2023 - 01.2024
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Managed taking calls from various clinics, being able to schedule appointments, direct calls, follow guild-lines from various clinics.

Barista

Sodexo and Starbucks
08.2018 - 03.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Bachelor of Science - General Studies

University of Central Missouri
Warrensburg, MO
12-2023

Skills

  • Cleanliness maintenance
  • Barista training
  • Cash handling accuracy
  • Time management
  • Initiative-taking
  • Adaptability to change
  • Telephone etiquette
  • Appointment scheduling
  • Attention to detail

Certification

Substitute Teacher Certification

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Reading
  • I enjoy helping others and giving back to the community

Timeline

Barista Shift Supervisor

Starbucks
06.2025 - Current

Barista

Cafe Du Burg
09.2024 - 06.2025

Patient Access Representative Call Center

Western Missouri Medical Center
09.2023 - 01.2024

Barista

Sodexo and Starbucks
08.2018 - 03.2022

Bachelor of Science - General Studies

University of Central Missouri

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Caleigh Hipsher