Summary
Overview
Work History
Education
Skills
Interests
Timeline
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CALEB WALLACE

Maryland Heights

Summary

Dynamic professional with a clean driving record and strong customer service skills, honed at FedEx. Proven ability to enhance efficiency and exceed productivity goals while ensuring safety and compliance. Recognized for adaptability and teamwork, consistently delivering exceptional results in fast-paced environments. Committed to maintaining high standards in all aspects of work.

Overview

9
9
years of professional experience

Work History

Delivery Driver

FedEx
10.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.

Fulfillment Associate

Amazon
09.2021 - 04.2022
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.

Retail Assistant Manager

Finish Line
09.2019 - 08.2021
  • Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
  • Collaborated with store manager to develop action plans for improving overall store performance metrics.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.

Kitchen Staff Member

Culver's Restaurant
01.2018 - 06.2019
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
  • Collaborated with team members to ensure seamless coordination during peak service hours.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Staff Member

McDonald's Restaurant
09.2016 - 07.2017
  • Established positive relationships with customers and other staff members.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
  • Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.

Education

No Degree - Nursing

Saint Louis Community College
St. Louis, MO

High School Diploma -

Windsor High School
Imperial, MO
05-2019

Skills

  • Teamwork and collaboration
  • Time management
  • Customer service
  • Clean driving record
  • Safe driving
  • Problem-solving
  • Heavy lifting
  • Pre-trip and Post-trip inspections
  • Adaptability and flexibility
  • Physical stamina

Interests

  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I have always been passionate about helping others and giving back to the community

Timeline

Delivery Driver

FedEx
10.2023 - Current

Fulfillment Associate

Amazon
09.2021 - 04.2022

Retail Assistant Manager

Finish Line
09.2019 - 08.2021

Kitchen Staff Member

Culver's Restaurant
01.2018 - 06.2019

Staff Member

McDonald's Restaurant
09.2016 - 07.2017

No Degree - Nursing

Saint Louis Community College

High School Diploma -

Windsor High School

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CALEB WALLACE