Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Caleb Owens

Arnold

Summary

Fleet management professional with proven track record in coordinating and optimizing vehicle operations. Known for strong focus on team collaboration and achieving results. Recognized for flexibility in adapting to changing needs and ensuring fleet efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fleet Supervisor

Resla
03.2024 - Current
  • Lead daily fleet operations, ensuring compliance with safety regulations and company policies.
  • Developed and implemented maintenance schedules to enhance vehicle reliability and performance.
  • Conducted regular audits of fleet assets, ensuring proper utilization and compliance with regulations.
  • Collaborated with various departments to achieve organizational objectives and support company growth.
  • Analyze vehicle utilization data to optimize routing and reduce operational costs.

Branch Manager

Avis Budget Group
04.2023 - 03.2024
  • Coach, develop and inspire the team to achieve high performance in quality, service, and sales to ensure our customers receive the highest level of service and NPS scores are achieved.
  • Logistics and making sure cars are cleaned and ready when needed.
  • Business development and general operations compliance including improving new and existing business opportunities from local markets.
  • Maintain effective fleet utilization and profit generation i.e., fleet management/logistics to get “right car, right place, right time”

Fleet Procurement Specialist

Hertz
01.2023 - 04.2023
  • Analyzed procurement data to support strategic decision-making and improve purchasing processes.
  • Collaborated with cross-functional teams to align procurement strategies with organizational goals.
  • Enter pricing/ set proxies/ manage biddable list/ enter calculated price based on conditions set by Hertz Corporation
  • Led procurement initiatives to optimize supply chain efficiency and reduce costs.
  • Work in a team setting to actively process arbitrations with sellers for title issues and undisclosed damages

Business Owner Pressure Washing

Blue Wave Washing
12.2020 - 12.2022
  • Train employees for safety within OSHA standards.
  • Conducted regular equipment maintenance to maximize operational efficiency.
  • Managed daily operations, ensuring efficient workflow and high service quality.
  • Developed and implemented marketing strategies to increase customer acquisition.
  • Trained and mentored staff on best practices for pressure washing techniques.
  • Established strong customer relationships through effective communication and service excellence.

Agency Operator

Avis Budget Group
11.2018 - 06.2019
  • Ensure compliance to company policies and procedures in line with the agency agreement.
  • Basic knowledge of employee relations legislation, including but not limited to workplace Health & Safety, Bullying & Harassment.
  • Maintaining exceptional customer service skills while continuing commitment to the ABG Vision and Values.

Rental Sales Agent

Avis Budget Group
11.2017 - 11.2018
  • Guided customers through rental options, ensuring optimal vehicle selection based on individual needs.
  • Streamlined rental processes, enhancing customer satisfaction and reducing wait times during peak hours.
  • Trained new staff on operational procedures and customer service best practices, fostering a collaborative team environment.
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.

Education

Business Administration and Management -

Missouri State University
Springfield, MO
01.2017

HS Diploma - undefined

Marquette High School
Chesterfield, MO
04.2016

Skills

  • Customer Service
  • Time Management Mastery
  • Client Relations
  • Business Management
  • Business Networking
  • Preventive Maintenance
  • Account Management
  • Sales & Marketing
  • Team Leadership and Motivation
  • Fleet Management Expertise
  • Effective Communication
  • Inventory Control
  • Performance Monitoring and Evaluation
  • Scheduling and Dispatching

Accomplishments

  • Collaborated with onboarding Flete team in the development of Fleet Management Software needs and even help them develop to-do's tab as well as service features for streamlined efficiency among operations.
  • CEO Award Winner for Avis Budget Group on exemplifying customer service needs and always going the extra mile for customers. This included a signed personal letter from the CEO as well as a few other perks. This allowed me to fully run an Avis Budget Group location as an Agency Operator.

Certification

CDL Class A License- Z149002007

Timeline

Fleet Supervisor

Resla
03.2024 - Current

Branch Manager

Avis Budget Group
04.2023 - 03.2024

Fleet Procurement Specialist

Hertz
01.2023 - 04.2023

Business Owner Pressure Washing

Blue Wave Washing
12.2020 - 12.2022

Agency Operator

Avis Budget Group
11.2018 - 06.2019

Rental Sales Agent

Avis Budget Group
11.2017 - 11.2018

HS Diploma - undefined

Marquette High School

Business Administration and Management -

Missouri State University

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Caleb Owens