Caleb Johnston
Raytown
Summary
Dynamic and problem solving professional with extensive experience in operations management seeking to expand my knowledge, training, and skills. Eager to leverage my current skills to expand into this new career. Reliable team player with focus on collaboration and adapting to changing needs, skilled in problem solving and people skills.
Overview
4
4
years of professional experience
Work History
Area Manager II
Amazon
04.2025 - Current
- Led cross-functional teams to optimize operational workflows across multiple fulfillment centers.
- Implemented process improvements, enhancing efficiency and reducing operational costs in daily operations.
- Developed training programs for staff, increasing productivity and ensuring adherence to safety protocols.
- Analyzed performance metrics to drive continuous improvement initiatives within the region.
- Collaborated with senior management to align regional strategies with corporate objectives and goals.
- Managed scheduling and resource allocation, maximizing workforce effectiveness during peak demand periods.
- Fostered a culture of accountability and high performance through effective team leadership and mentorship initiatives.
Receiving and Inventory Control Supervisor
CVS Pharmacy, Inc
07.2023 - 03.2025
- Managed a team of 25 colleagues to ensure a safe, productive, efficient, and positive work environment
- Ensured compliance with all relevant safety and regulatory standards, including OSHA and company specific guidelines which contributed to a environment colleagues could work safely and productively within
- Utilized a variety of reports, summaries, and procedures to project workload and resolve problems during the workday to effectively and successfully meet company’s goals
- Consistently collaborated and communicated with operation managers, purchasing teams, vendors, and inventory teams to effectively run and optimize performance of company and ensure accurate and timely delivery of goods
- Developed and refined receiving processes to increase efficiency, reduce errors, and streamline workflows which allowed for operational goals to be met and exceeded and improve weekly service level from 95.73% to 99%
- Utilized Warehouse Management Systems (WMS) and other software tools
- Managed team performance through regular timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development
- Assisted with administrative duties such as participating in interview processes, recruiting candidates, and mentored new associates hired by the company
Area Manager II
Amazon
06.2021 - 06.2023
- Supported, mentored, and motivated a team of 50 – 200 Amazon associates to ensure a safe, productive, and positive work environment
- Collaborated with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Ensured compliance with all relevant safety and regulatory standards, including OSHA and company specific guidelines which contributed to a environment colleagues could work safely and productively within
- Organized and executed community service and global outreach activities at MCI-5 and in the community to foster a positive, inclusive work environment such as writing and publishing a bi-weekly company newsletter that was distributed among the buildings employees
- Created and developed Employee Engagement Program which resulted in increasing employee engagement by 61%
- Utilized Microsoft Office for communication and data
Education
Bachelor of Science - Middle School Mathematics Education
Missouri Southern State University
Joplin, MO12.2019
Skills
- Operations Management
- Lean Manufacturing
- Mathematical Calculation and Reasoning
- Sales Promotion
- Collaboration
- Leadership
- Communication
- Performance Monitoring and Evaluation
- Conflict Resolution
- Technology, including Microsoft
- Staff management
- Process improvement
- Relationship building and management
- Team development
Timeline
Area Manager II
Amazon
04.2025 - Current
Receiving and Inventory Control Supervisor
CVS Pharmacy, Inc
07.2023 - 03.2025
Area Manager II
Amazon
06.2021 - 06.2023
Bachelor of Science - Middle School Mathematics Education
Missouri Southern State University