Caleb Botkin
Springfield,MO
Summary
Reliable individual with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Quick learner with a widespread knowledge of technology and customer relations. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
7
7
years of professional experience
Work History
CNC Machine Operator
Springfield Mechanical Services
05.2023 - Current
- Properly loaded and unloaded materials in and out of machines.
- Inspected finished parts by checking for defects to meet quality standards.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Maintained tight tolerances with design specifications.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
- Manually set up machinery, lathes, and grinders.
- Utilized calipers and other measuring tools to increase accuracy of parts.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
Manager
Vapor World
08.2021 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Lead Technician
UBreakiFix, Springfi
11.2018 - 06.2021
- Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows
- Entered and distributed work orders to other technicians
- Managed quality control and maintained a high level of customer satisfaction
- Repaired, upgraded and inspected electronics, electrical and mechanical systems
- Recommended corrective and preventative actions to boost product reliability.
Sales Associate
Vape Escape
06.2019 - 02.2020
- Discussing the wants and needs of customers to provide the best product for their satisfaction
- Keeping store clean and organized to give customers the best experience
- Opening and closing store/register
- Inventory counts
- Maintaining knowledge of current promotions, exchange guidelines and payment policies
Manager
Vapor World
07.2016 - 11.2018
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives
- Led employee performance reviews and discussed improvement strategies with each team member
- Oversaw personnel recruitment, performance and scheduling
- Greeted and assisted all customers daily in high-traffic retailer
- Opening and closing store/register
- Inventory counts
- Ordering and restocking products.
Education
High School Diploma -
Nixa High School
Nixa, MO05.2014
Skills
- Customer service
- Communication
- Conflict resolution
- Leadership
- Time management
- Creative problem solving
- Hand and Power Tools
- Machine and Tool Maintenance
- Blueprint Reading
Timeline
CNC Machine Operator
Springfield Mechanical Services
05.2023 - Current
Manager
Vapor World
08.2021 - 05.2023
Sales Associate
Vape Escape
06.2019 - 02.2020
Lead Technician
UBreakiFix, Springfi
11.2018 - 06.2021
Manager
Vapor World
07.2016 - 11.2018
High School Diploma -
Nixa High School
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