Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Stepp

Ozark

Summary

Detail-oriented manager with a strong focus on customer service and conflict resolution. Skilled in optimizing inventory processes and training teams to enhance performance. Committed to creating engaging store environments that elevate the customer experience.

Overview

8
8
years of professional experience

Work History

Assistant Manager

B&B Theaters
Ozark, MO
11.2017 - Current
  • Led team in daily operational activities, ensuring adherence to company standards and policies.
  • Implemented training programs for staff, enhancing performance and customer service skills.
  • Streamlined inventory management processes, reducing waste and improving accuracy in stock levels.
  • Coordinated scheduling for team members, optimizing coverage and maximizing efficiency during peak hours.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Retail Merchandiser

Great Southern Bank Arena
Springfield, MO
08.2019 - Current
  • Developed and executed merchandising strategies to enhance product visibility and sales performance.
  • Collaborated with cross-functional teams to optimize inventory management and supply chain processes.
  • Analyzed market trends and consumer preferences to inform product assortment decisions.
  • Trained and mentored junior staff on best practices in merchandising techniques and store presentation standards.
  • Organized and maintained displays to achieve clean and appealing product layouts.

Barista

Sugar Leaf Bakery and Cafe
Branson, MO
09.2020 - 10.2021
  • Prepared and served high-quality coffee beverages to enhance customer satisfaction.
  • Maintained cleanliness and organization of workspace to ensure efficient operations.
  • Assisted in training new baristas on beverage preparation techniques and customer service standards.
  • Managed inventory levels of coffee beans, pastries, and supplies to minimize waste.

Toddler Teacher

Little Sunshine Playhouse
Springfield, MO
10.2021 - 08.2022
  • Developed engaging lesson plans that fostered creativity and learning in toddlers.
  • Implemented classroom activities that promoted social skills and emotional development.
  • Collaborated with parents to ensure consistent communication regarding child progress and needs.
  • Managed classroom behavior using positive reinforcement techniques to create a nurturing environment.

Education

Associate of Science - Nursing

Ozarks Technical Community College
Springfield, MO

High School Diploma -

Ozark High
Ozark, MO
12-2019

Skills

  • Problem-solving
  • Time management
  • Team motivation
  • Task delegation
  • Conflict resolution
  • Friendly and outgoing
  • Active listener
  • Attention to detail
  • Cleanliness

Timeline

Toddler Teacher

Little Sunshine Playhouse
10.2021 - 08.2022

Barista

Sugar Leaf Bakery and Cafe
09.2020 - 10.2021

Retail Merchandiser

Great Southern Bank Arena
08.2019 - Current

Assistant Manager

B&B Theaters
11.2017 - Current

Associate of Science - Nursing

Ozarks Technical Community College

High School Diploma -

Ozark High
Caitlyn Stepp