Summary
Overview
Work History
Education
Skills
Timeline
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Caden Cook

Ozark

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at OMB as a Teller. Proven track record in financial record keeping and process improvements, enhancing transaction speed and customer satisfaction. Adept at training teams and optimizing operations, ensuring compliance and efficiency in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Teller

OMB
02.2023 - Current
  • Processed customer transactions accurately and efficiently, ensuring high levels of service satisfaction.
  • Managed cash drawer, balancing daily transactions to maintain accurate financial records.
  • Educated customers on banking products and services, enhancing product knowledge and usage.
  • Collaborated with team members to streamline workflow processes, improving overall efficiency.

Cashier Team Lead

Swing Right Golf
03.2022 - 02.2023
  • Supervised daily operations of cash handling processes, ensuring compliance with company policies.
  • Trained and mentored new team members on customer service standards and point-of-sale systems.
  • Developed efficient scheduling methods to optimize cashier coverage during peak hours.
  • Implemented process improvements that enhanced transaction speed and reduced customer wait times.

Education

Bachelor of Science - Finance/Corp And Investments

Missouri State University
Springfield, MO
12-2025

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Positive
  • Stress tolerance
  • Financial record keeping

Timeline

Teller

OMB
02.2023 - Current

Cashier Team Lead

Swing Right Golf
03.2022 - 02.2023

Bachelor of Science - Finance/Corp And Investments

Missouri State University

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Caden Cook