Cade Stark
Platte City
Summary
Service Manager with a strong history of improving service delivery and increasing customer satisfaction. Skilled in performance monitoring and departmental forecasting, focused on driving operational efficiency and enhancing team collaboration.
Overview
20
20
years of professional experience
Work History
Service Manager
Flynn Midwest
Kansas City
04.2017 - 01.2026
- Oversaw daily operations, ensuring efficient service delivery and heightened customer satisfaction.
- Monitored service performance metrics to identify improvement areas and enhance productivity.
- Conducted regular staff meetings to communicate updates and strengthen team objectives.
- Developed relationships with customers, vendors, and suppliers to foster collaboration.
- Forecasted departmental goals and enforced deadlines for quality service and timely task completion.
- Represented service department in executive meetings, providing insightful performance reports.
- Managed scheduling and workflow processes to optimize departmental efficiency.
Project Manager
Flynn Midwest
Kansas City
06.2014 - 04.2017
- Forecasted, scheduled, and monitored project timelines, personnel performance, and cost efficiency.
- Ensured timely delivery of deliverables by monitoring project progress against quality standards.
- Facilitated team discussions to clarify objectives and enhance collaboration.
- Monitored expenditures to maintain alignment with budgetary constraints and financial targets.
Construction Superintendent
Hankins Roofing
Kansas City
03.2006 - 06.2014
- Monitored project progress to ensure compliance with deadlines and quality standards.
- Enforced strict adherence to established safety protocols during construction operations.
- Maintained regular communication with clients to update them on project status.
Education
High School Diploma -
Truman High School
Independence, MO05-1996
Skills
- Service delivery
- Customer relationship management
- Performance monitoring
- Team leadership
- Departmental forecasting
- Project management
References
References available upon request.
Timeline
Service Manager
Flynn Midwest
04.2017 - 01.2026
Project Manager
Flynn Midwest
06.2014 - 04.2017
Construction Superintendent
Hankins Roofing
03.2006 - 06.2014
High School Diploma -
Truman High School