Burke Coffer
Tree Handler
Columbia
1
Certification
5
years of professional experience
Customer-focused professional with experience in fast-paced front desk and restaurant settings, known for dependable service, clear communication, and calm problem-solving. Promoted from busser to server through strong teamwork and adaptability.
Work History
Margaritas
1 Year 3 Months- Excellent customer service.
- Efficient in fast paced environments.
- Experience with to-go orders.
- Experience in both busing and serving.
- Worked well in a team setting, providing support and guidance.
- Demonstrated excellent work paving the way for a promotion from busser to server.
Front Desk Staff
1 Year 7 Months- Greeted customers and members, processed purchases of day passes, memberships, rentals, products and billing inquiries through our in-depth POS system.
- Verified waivers of all customers, gave in-depth tours of the facility and policy including safety regulations.
- Performed cleaning tasks each shift to uphold gym cleanliness and safety standards.
- Certified customers on use of top rope facilities and lead climbing techniques, enhancing safety and skill levels in the gym.
Front Desk Staff
11 Months- Greeted members and guests, creating a welcoming first impression at front desk.
- Maintained an an organized front desk workspace, supplies, and customer-ready appearance.
- Increased customer loyalty by addressing concerns promptly and professionally.
- In depth cleaning of all fitness equipment.
Christmas Ranch Tree Farm
4 Years- Worked in seasonal role to support staffing needs during peak periods.
- Customer service excellence.
- Physically strenuous position.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts - Psychology
Associate of Arts
Skills
Positive demeanor
Teamwork and collaboration
Problem-solving
Excellent communication
Point of sale
Dependability
Calm under pressure
Friendly
positive attitude
Certification
- Food Handlers License
- Liquor License
Timeline
Front Desk Staff
RoKC
10.2024 - 05.2026Read More
Margaritas
Server/Busser
07.2023 - 10.2024Read More
Christmas Ranch Tree Farm
Tree Handler
12.2022 - 12.2026Read More
Front Desk Staff
Gladstone Community Center
06.2022 - 05.2023Read More
University of Missouri
Bachelor of Arts from Psychology
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Metropolitan Community College
Associate of Arts
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