Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brynsli McKinney

Saint Joseph

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Ricky Deans
03.2025 - Current
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.

Dog Sitter

Self-employeed
03.2024 - Current
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Exercised animals regularly with walks and rigorous play activities.
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Gave animals proper attention to promote secure environment in owner's absence.

Babysitter

Self Employed Services
01.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated positively with children and guardians.
  • Reassured children when upset providing emotional support and stability.
  • Read stories, sang songs and facilitated creative play.

Sales Associate/Cashier Assistant

Five Below- Seasonal
12.2024 - 02.2025
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

No Degree -

Lafayette High School
Saint Joseph, MO
05-2027

Skills

  • Complaint resolution
  • Multitasking and organization
  • Prioritization
  • Reading comprehension
  • Customer education
  • Active listening
  • Call triaging
  • High-energy attitude
  • Positive and professional

Interests

  • I participate in a variety of outdoor recreational activities
  • Music
  • Watching Movies and TV Shows
  • Dancing
  • Fashion and Style
  • Team Sports
  • Camping

Timeline

Customer Service Representative

Ricky Deans
03.2025 - Current

Sales Associate/Cashier Assistant

Five Below- Seasonal
12.2024 - 02.2025

Dog Sitter

Self-employeed
03.2024 - Current

Babysitter

Self Employed Services
01.2023 - Current

No Degree -

Lafayette High School

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Brynsli McKinney