Brynn Sells
Kansas City
Summary
Dynamic professional with extensive experience in customer service and healthcare, including roles at The University of Kansas Hospital and The Monarch Bar. Proven ability to enhance patron satisfaction through effective communication and critical thinking. Skilled in surgical assistance and complaint resolution, ensuring optimal outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Cocktail Server
The Monarch Bar
04.2025 - Current
- Monitored guest behavior and limited service to prevent over-consumption.
- Demonstrated flexibility by working in various areas of establishment based on staffing needs.
- Created welcoming and guest-centered environment by addressing complaints quickly to provide resolution.
- Greeted new guests and took beverage orders, focusing on quick and accurate service.
Pharmacy Technician
The University of Kansas Hospital
04.2023 - 03.2024
- Maintained compliance with state and federal pharmacy regulations and procedures.
- Collaborated with healthcare professionals to ensure optimal patient care and medication therapy management.
- Provided training and supervision to pharmacy technicians and interns.
Perioperative Assistant
The University Of Missouri Hospital
06.2021 - 12.2022
- Assisted in pre-operative procedures such as patient preparation and setup of operating room equipment.
- Monitored patients during surgery, including vital signs and anesthesia delivery.
- Maintained accurate documentation of patient information and procedures performed.
- Collaborated with multidisciplinary healthcare team to ensure optimal patient outcomes.
- Adhered to infection control protocols to maintain a sterile operating environment.
Server
Room 38 Restaurant & Lounge
12.2017 - 06.2021
- Served food and beverages to customers in a timely manner at a busy restaurant.
- Communicated effectively with kitchen staff to ensure accuracy and efficiency in orders.
- Provided exceptional customer service by addressing any questions or concerns promptly.
- Utilized POS system to accurately process orders and payments.
Education
Bachelor - Bachelor of Science in Healthcare Management
Columbia College
Kansas City, MO03-2026
High School Diploma - undefined
Hallsville High School
Hallsville, MO12.2019
Skills
- Surgical assistance
- Anesthesia administration
- Anesthesia equipment maintenance
- Support to anesthesiologists
- Emergency response
- CPR
- Safety protocol compliance
- Infection control
- Customer service
- Complaint resolution
- Training
- Cleanliness and organization
- Order taking
- POS system
Timeline
Cocktail Server
The Monarch Bar
04.2025 - Current
Pharmacy Technician
The University of Kansas Hospital
04.2023 - 03.2024
Perioperative Assistant
The University Of Missouri Hospital
06.2021 - 12.2022
Server
Room 38 Restaurant & Lounge
12.2017 - 06.2021
High School Diploma - undefined
Hallsville High School
Bachelor - Bachelor of Science in Healthcare Management
Columbia College