Bryce Kaibel
Saint Charles
Summary
Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
7
7
years of professional experience
Work History
Operations Intern
Hurricane Junior Golf Tour
Providence
05.2026 - Current
- Supported organization of junior golf tournaments and events, enhancing participant experience.
- Coordinated logistics for player registration and scheduling, ensuring smooth event flow.
- Oversaw inventory management of golf supplies and equipment.
- Documented and developed operational procedures to streamline operations.
Customer Service Associate
Lowes Home Improvment
Lake Saint Louis
04.2022 - Current
- Resolved customer complaints quickly and effectively to ensure satisfaction.
- Managed customer inquiries through phone, email, and in-person interactions.
- Guided customers in locating products and making informed purchasing decisions to enhance their shopping experience.
- Resolved customer complaints promptly, ensuring high levels of satisfaction and loyalty.
- Coordinated with team members to maintain organized product displays and optimal stock levels, contributing to a seamless shopping environment.
- Trained new associates on customer service protocols and store policies.
Customer Service Associate
Crumbl Cookies
O'Fallon
03.2020 - 06.2022
- Resolved customer complaints quickly and effectively, enhancing overall satisfaction.
- Collaborated with team members to ensure organized product displays and optimal stock levels.
- Collaborated with team members to maintain organized product displays and stock levels.
- Organized work area daily to maintain cleanliness and stock levels.
- Managed cash register operations accurately during peak hours, supporting smooth customer transactions.
Clerk
QuikTrip
O'Fallon
01.2019 - 12.2019
- Processed customer transactions quickly, enhancing overall service speed at a busy convenience store.
- Maintained optimal inventory levels, ensuring consistent product availability for customers.
- Assisted customers with inquiries, delivering high-quality service and fostering positive customer experiences.
- Maintained inventory levels to ensure product availability for customers.
- Collaborated with team members to maintain a clean work environment.
Education
Associate of Arts - Business
Saint Charles Community College
O'Fallon, MissouriSports Management
University of Missouri, St.Louis
St Louis, MOSkills
- Inventory management
- Cash handling
- Customer service
- Customer support
- Product knowledge
- Sales support
- Event coordination
- Event management
- Time management
- Team collaboration
- Problem solving
- Conflict resolution
- Effective communication
Timeline
Operations Intern
Hurricane Junior Golf Tour
05.2026 - Current
Customer Service Associate
Lowes Home Improvment
04.2022 - Current
Customer Service Associate
Crumbl Cookies
03.2020 - 06.2022
Clerk
QuikTrip
01.2019 - 12.2019
Associate of Arts - Business
Saint Charles Community College
Sports Management
University of Missouri, St.Louis