Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bryanna Simaytis

SPRINGFIELD

Summary

Professional in brand representation with strong focus on driving awareness and engagement. Experienced in building relationships, promoting products, and executing marketing strategies. Known for collaborating effectively with teams and adapting to changing needs, ensuring goals are consistently met. Skilled in communication, public speaking, and social media management. Reliable and results-driven with passion for delivering impactful outcomes.

Overview

5
5
years of professional experience

Work History

Brand Ambassador

Renewal By Anderson
12.2024 - 02.2025
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Customer Service Representative

JPMorgan Chase
07.2022 - 11.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.

Shift Leader

Einstien Bros Bagels
08.2020 - 07.2022
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Hostess

IHOP
09.2019 - 02.2020
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Monitored customer satisfaction levels throughout their meal experience.

Education

High School Diploma -

Parkview High School
Springfield, MO
05.2021

Skills

  • Customer Service
  • Friendly and Positive
  • Problem-Solving
  • Multitasking and Organization
  • Team Building
  • Customer Relations

Certification

  • Serve Safe - National Restaurant Association

Languages

ASL
Limited Working

Timeline

Brand Ambassador

Renewal By Anderson
12.2024 - 02.2025

Customer Service Representative

JPMorgan Chase
07.2022 - 11.2024

Shift Leader

Einstien Bros Bagels
08.2020 - 07.2022

Hostess

IHOP
09.2019 - 02.2020

High School Diploma -

Parkview High School
Bryanna Simaytis