Bryan Walker
Pleasant Hope,MO
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
29
29
years of professional experience
Work History
Senior Account Manager
SMC
02.2024 - Current
- Managing reoccurring revenue of over four million in existing accounts, while increasing sales by more than 18%,
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Expanded market share by identifying new business opportunities and securing high-value accounts.
- Conducted regular reviews of each managed portfolio's performance against objectives/targets – taking corrective action as necessary if any shortfalls were identified.
- Regularly updated sales forecasts based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.
Regional Account Manager
ThinkSign
01.2023 - 02.2024
- Worked with over 400 regional sign shops showcasing Thinksign product and features.
- Built relationships with customers and community to promote long term business growth.
- Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Collaborated with sales team to develop innovative strategies for prospecting new clients and expanding market share.
Regional Marketing Manager
Leaf Filter
05.2022 - 05.2024
- Managed centralized marketing resources for entire area.
- Managed 127 shows per year with expected lead revenue totaling over 2.5 million in sales.
- Collaborated with sales teams to align marketing efforts with overall business objectives.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Mentored local personnel on best practices and protocols to maximize productivity.
Territory Sales Manager
Brady Industries Inc.
05.2019 - 06.2021
- Carefully analyzed data to determine most effective sales strategies.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Facility supply, focusing on chemical, packaging, and janitorial equipment.
Construction Management
417 Homes LLC
03.2016 - 06.2022
- Interacted daily with various company leaders, subcontractors, customers and city inspectors to complete construction projects.
- Completed tear-down of existing structures and prepared for new construction.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Coordinated materials to maintain a steady flow and meet productivity objectives.
- Accurately estimated time and materials costs for projects.
- Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.
Owner
Ozark Valley Wireless LLC
07.2017 - 05.2020
- Conducted all critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer’s representatives.
- Guided and directed third-party inspectors through project construction, commissioning and closeout.
- Implemented systems to improve process efficiency and reduce the project duration.
- Sales and Marketing local and state events nation wide, door to door, and business to business
- Sales and service of mobile internet, satellite TV, cellphone services, and accessories
- Former member of Chamber of Commerce, and Masterminds of Biz
- Recruited, hired and trained first-hired employees, working to establish key internal functions and outline scope of positions.
Sales Representative
Ashley Furniture
05.2016 - 05.2017
- Followed latest market trends.
- Worked collaboratively in team environment.
- Prioritized and accomplished wide range of tasks each shift.
- Wrote, negotiated and finalized large sales contracts $20K plus
- Responded to telephone and in-person requests for information.
- A top 5 sales rep within the first three months in sales
Store Manager/ Market STL
Verizon Cellular Sales
10.2011 - 04.2016
- Responsible for hiring/training/ and disciplining new staff
- Store manager over general store operations
- Supported the sales team in writing proposals and closing contracts.
- Developed a comprehensive training program for new sales associates.
- Planned and directed staff training and performance evaluations.
- Handled all store escalations between staff and customers
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Attended sales training camp and brought best practices leadership back to the company.
- Co-managed market Ks/Mo with 21 other store locations providing support for 141 employees.
- Helped establish new store locations by building market share as well as train new employees in sales and systems.
- Established Bni groups for business to business sales as well as outdoor sales.
Service to Sales Representative
T-mobile
09.2010 - 09.2011
- Documented all customer inquiries and comments thoroughly and quickly.
- Coordinated between billing department and customers to resolve problems.
- Responded to all customer inquiries thoroughly and professionally.
- Referred unresolved customer grievances to designated departments for further investigation.
- Recommended new rate plans and upgrades to customers, resulting in a 20% in add-on business.
- Collected and processed payments.
Travel Agent
Hotels.com
11.2006 - 08.2010
- Converse with customers to determine destination, mode of transportation, travel dates, financial considerations and accommodations required.
- Book transportation and hotel reservations, using computer terminal and telephone.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour costs.
- In the top 5% of department sales three years running.
- Recovery rep, coached employees that were on probation about to be terminated.
General Contractor
Walker's Construction
04.1996 - 05.2004
- Checked supply inventories and work orders daily to ensure efficiency and productivity.
- Collaborated with customers to determine budgets for kitchen and bath remodeling projects and find appropriate material sources.
- Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.
- Worked closely with homeowners to ascertain the specifics of the project.
- Observed all residential and commercial building codes and obtained permits when necessary.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Worked with several subcontractors to finish projects in a timely manner.
Education
Associate of Applied Science - Network Science
Mineral Area College
Park Hills, MO2004
Associate of Arts - General Education
Mineral Area College
Park Hills, MO2004
Bachelor of Science - Business
Missouri State University
Springfield, MOSkills
- Accomplished Manager
- Analytical problem solver
- Strong interpersonal skills
- Business to Business Sales
- Project Management
- Team Leadership
- Proven Track Record
- New Business Development
Timeline
Senior Account Manager
SMC
02.2024 - Current
Regional Account Manager
ThinkSign
01.2023 - 02.2024
Regional Marketing Manager
Leaf Filter
05.2022 - 05.2024
Territory Sales Manager
Brady Industries Inc.
05.2019 - 06.2021
Owner
Ozark Valley Wireless LLC
07.2017 - 05.2020
Sales Representative
Ashley Furniture
05.2016 - 05.2017
Construction Management
417 Homes LLC
03.2016 - 06.2022
Store Manager/ Market STL
Verizon Cellular Sales
10.2011 - 04.2016
Service to Sales Representative
T-mobile
09.2010 - 09.2011
Travel Agent
Hotels.com
11.2006 - 08.2010
General Contractor
Walker's Construction
04.1996 - 05.2004
Associate of Applied Science - Network Science
Mineral Area College
Associate of Arts - General Education
Mineral Area College
Bachelor of Science - Business
Missouri State University
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