Bryan Smith
St. Louis
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Plate Maker
Brook + Whittle
03.2020 - 12.2024
- Maintained detailed records of all platemaking tasks completed, providing a reliable historical database for future reference and analysis.
- Collaborated with a team of graphic designers and printers to ensure accurate plate reproductions of design files.
- Trained new hires on proper platemaking techniques, ensuring consistency in quality across all projects.
- Utilized advanced software tools for precise plate creation, ensuring accurate reproductions of design files and maintaining high levels of quality control.
Driver's Helper
The Coca-Cola Company
03.2018 - 08.2023
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
Digital Print Operator Assistant Manager
Store Supply Warehouse LLC
01.2016 - 03.2018
- Consistently met tight deadlines by effectively managing multiple projects simultaneously.
- Contributed to a safer work environment by adhering to all safety regulations and guidelines while operating machinery.
- Provided top-notch customer service, addressing inquiries related to printing specifications or requirements promptly and accurately.
- Maintained high customer satisfaction by delivering accurate, high-quality prints within specified deadlines.
- Troubleshot technical issues promptly, maintaining minimal downtime for machinery during peak periods of demand.
Education
High school diploma -
Confluence Preparatory Academy
St. Louis, MO06.2012
Skills
- Prepress expertise
- Health and safety compliance
- Deadline management
- Flexographic printing
- Workflow optimization
- Teamwork and collaboration
- Problem-solving
Timeline
Plate Maker
Brook + Whittle
03.2020 - 12.2024
Driver's Helper
The Coca-Cola Company
03.2018 - 08.2023
Digital Print Operator Assistant Manager
Store Supply Warehouse LLC
01.2016 - 03.2018
High school diploma -
Confluence Preparatory Academy
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